Customer Service Medical Receptionist

Alexandria Musmeci

Author professional correspondence to customers and vendors - Wal-Mart Inc

Cadillac, MI 49601

**************************@***********.***

+1-231-***-****

To obtain an entry level position as a Medical Administrative Assistant/Medical Receptionist position for, customer service, communication, and project management skills in a doctor's office or hospital setting in the Northern Michigan Area.

Work Experience

Author professional correspondence to customers and vendors Wal-Mart Inc

1997 to Present

1997-Present

Communication: Reports and Presentations

• Prepare reports for managed financial tracking of merchandise and supplies

• Author professional correspondence to customers and vendors

• Educate employees on proper safety practices in the workplace

• Conduct small-group sessions on Merchandising and Customer Service Customer Service/Marketing/Problem Solving

• Manager of S.W.A.S (Store within an Store) operations and provide impeccable customer service Develop and Implement Strategic Marketing Plan for Business

• Manage in stock and rotation of Seasonal Merchandise

• Designate and design merchandise presentations

• Manage all aspects of day-to-day operations as Department Manager of multiple departments Medical Receptionist/Front Office Externship

Wal-Mart Inc

March 2014 to June 2014

Check patients in & out of office

• Process patients payments to their accounts

• Register new patients and update existing patient demographics

• Schedule appointments

• Maintain patient records

• Protects patients' rights by maintaining confidentiality of personal and financial information

• Answered, screened and directed incoming telephone calls

• Handle general administrative and clerical tasks including faxing, filing & record keeping.

• Registered patients & scheduled appointments.

• Greeted individuals entering the organization.

Education

Associates in Applied Sciences

Baker College - Cadillac, MI

August 2009 to June 2014

Skills

• Medical Receptionist

• Medical Scheduling

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