Business Analyst Team Member
Resume:
JANISE
APPLETON
adue2m@r.postjobfree.com
Fairview, NJ 07022
SKILLS
● Microsoft Office (Word, Excel,
PowerPoint, Visio)
● Jira
● Requirement Gathering
● Process Flow Creation
● Software Implementation
● UAT
● Use Cases
EDUCATION
London Metropolitan University
London, England
Associate of Science :
Pharmacology
City of London Business College
London, England
Associate of Science
CERTIFICATIONS
PROFESSIONAL SUMMARY
● A well-rounded Business Analyst with over 5 years of diversified experience.
● Possessing strong analytical and problem-solving skills with the ability to adapt to a new environment and meet deadlines
● Extensive client facing experience with a deep understanding of business systems functionality and usability testing.
● A thorough understanding of SDLC (Software Development Life Cycle)
● Experience in conducting JAD (Joint Application Development) and documenting Business and functional requirements.
● Extensive experience with Agile and Waterfall methodologies WORK HISTORY
JD Technology Consulting (Contract- Remote) - Business Analyst Florida • 11/2020 - 08/2022
Patient Portal/Billing System
● Gathered requirements, defined scopes, allocated resources and established/ scheduled meetings
● Developed SIT/UAT test plans and test cases to be executed
● Expert performing GAP analysis and creating process flows and other requirements documentation.
● Works closely with different stakeholders to understand the business need.
● Conduct training after implementation
● Documented and facilitated change requests
St Joseph Health (Contract- Remote) - Business Analyst Paterson, NJ • 08/2019 - 11/2020
Healthcare Consulting
● Subject matter expert for contract interpretation, claims adjudication, compliance, and credentialing
● Ensured compliance with current Medical Groups contracts
● Identified contracting opportunities through intensive network analyses
● Liaised with configuration department to ensure proper documentation of contract terms
● Collaborated with internal departments to determine strategic plans to enhance network operations
● Participates in daily stand-up sessions to understand the status of each team member, what they are working on and identify any impediments.
Scrum Alliance- Certified Scrum
Master Garden State Health (Contract- Remote) - Business Analyst New Jersey • 12/2018 - 08/2019
Healthcare Application
● Prepare Business Requirements Documents, Functional Requirements Documents
● Prepare diagrams using MS Visio
● Conducted JAD sessions meetings, workshops to gather requirements from stakeholders
● Developed test cases for UAT
● Worked closely with the development team to clarify/ understand system functionality, resolve issues, and provide feedback State Farm Insurance (Contract- Remote) - Business Analyst Bloomington, IL • 08/2017 - 11/2018
Online Claims Portal system
● Interacted with stakeholders to get a better understanding of business needs and gather business requirements.
● Conducted focus groups and walkthroughs with the end users and stakeholders.
● Analyzed client’s systems and business processes.
● Liaison between IT and business
● Responsible for SDLC documentation right from gap analysis to the testing stage
● Worked closely with the development and testing team.
● Responsible for facilitating meetings with internal and external stakeholders, meeting minutes and follow up on action items.
● Created UAT test plan, test scripts test scenarios
.
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