Customer Service Personal Assistant
Resume:
DeShawnna Barmore
Conyers, GA *****
******************@*****.***
Highly motivated, Exceptional communication and public speaking skills Outstanding leadership and organizational skills.
Proficient in a range of computer applications. Well-developed communication and customer service skills. Adept at working in a diverse environment and providing excellence customer service. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
E2 Consulting Engeering - Atlanta, GA
August 2019 to October 2022
• Manage data in spreadsheets and reports
• Keep records and reports up to date
• Organize and schedule meetings and events
• Supervise other staff and delegate responsibilities
• Handle technical issues in their area of expertise
• Carry out clerical duties, including answering phones and preparing documents
• Communication and marketing skills to act at the contact point between internal team members and clients
• Client relationship management skills to maintain professional communication with customers and maintain a high level of customer satisfaction
• Quality assurance skills to maintain company quality standards of product and services
• Time management and prioritization skills to ensure efficient functioning of schedules and office systems
Concierge Director
Mayfair Tower Condominiums - Midtown, Atlanta, GA
October 2016 to July 2019
v Meets with guests and provides outstanding customer service to all guests, owners, and visitors of the condominium.
v Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow- up as necessary.
v Knows all essential aspects of the condominium.
v Build an extensive knowledge base of local area restaurants, shops, attractions, transportation options, and airports.
v Maintains a positive and professional relationship with all vendors and merchants. v Supports operations partners and vendors delivering communication to managers and guests on a daily basis.
v Maintains inventory and stock of supplies, brochures, and collateral for concierge desks. v Prints and delivers correspondence to the front desk for guests upon request. v Served as a greeter for incoming clients, while making all feel welcomed and valued. v provide outstanding customer service
v Solid computer skills, including Microsoft Office and relational databases and software. v Receiving and forwarding communications, answering inquiries, answering phone calls and responding to voicemails and emails
Executive Personal Assistant
Allen Weiss Hospitality - Atlanta, GA
January 2017 to April 2018
v Answer and direct phone calls, maintain contact lists v Organize and schedule meetings and appointments, produce and distribute correspondence memos, letters, faxes and forms.
v Develop and maintain a filing system, order office supplies, provide general support to visitors. v Assist in creating and distributing meeting minutes for the monthly manager's meetings and other executive meetings
v Scheduling, arranging meetings and organizing events, coordinating plans. v Handling payroll and accounting activities, planning organizations skills. Operations Manager
BRYANT SAFETY AND SECURITY - Decatur, GA
March 2015 to January 2017
v Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry. v Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.
v Complete reports by recording observations, information, occurrences and surveillance activities v necessary for safeguarding lives and property
v Prepare and control the budget for security operations to ensure delivery of high quality security services
v Oversee the coordination of staff during an emergency situation v Assign guard duties to security personnel to ensure effective distribution of workload Lead Pre-K Teacher
Riverside Daycare Center - Knoxville, TN
July 2011 to December 2014
v Organized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips. v Taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
v Observed and evaluated children's performance, behavior, social development, and physical health. v Read books to entire classes or to small groups. v Ensured care was provided in compliance with school rules, regulations, and standards. v Observed and evaluated children's developmental level and provided input to supervisor as needed Designed, developed, and implemented a variety of age appropriate activities that stimulated and sustained the interest of the children, contributing to their social, emotional, and intellectual needs. v Responsible for picking up children from area schools and bring them back to the School v Created Lesson Plans.
v Assist with clerical work where needed
Education
High school diploma or GED
Skills
• Customer service
• Public speaking
• Leadership
• Organizational skills
• Communication skills
• Administrative experience
• Microsoft Office
• Driving
• Cashiering
• Cash handling
• Relationship Management
• Microsoft Outlook
• Customer Relationship Management
• Teaching
• Classroom Management
• Event Planning
• Tutoring
• Clerical Experience
• Presentation Skills
• Critical thinking/problem solving (7 years)
• Typing
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