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Support Analyst Administrative Specialist

Location:
Columbia, SC
Posted:
January 01, 2023

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Resume:

SHERRY BAKER

**** ****** *****, ********, ** ****9 · 803-***-**** · e-mail: adudz5@r.postjobfree.com

PROFILE: Bachelor’s degree in Computer Information System with over ten years of business, financial analysis, and management reporting in implementing new technologies, enhancing efficiency, and ensuring the smooth operation of IT systems details with strong programming skills.

QUALIFICATIONS: · AMMS Claims Tables · Research/Analytical Skills

· SQL/QMF/DB2 · MS Office Product

· Customer/Client Relations · Project Management

· Excellent Project Management Skills · Excellent Interpersonal Skills

EDUCATION:

A.S., Business Administration and Computer Science 1983-1985

Midlands Technical College

A.S., Computer Technology 1998-2002

Midlands Technical College, Columbia, SC

B.A., Computer Information Systems 2005-2008

Columbia College, Columbia, SC

EXPERIENCE: BLUE CROSS BLUE SHIELD, Columbia, SC 1988 - Present

Senior Database Writer/Analyst (2003 – Present)

· Run DB2 queries and working with Data Warehouse or relational databases

· Run reports using Easytrieve Plus w/solid understanding of data modeling,

Extraction, transformation and batch load processing

· Expert with Microsoft Excel, Word, Access, & PowerPoint

Operational Support Analyst II (1996 – 2003)

· Ability to work in changing environment

· Excellent problems solving for Sales Reps

· Demonstrated analytical skills for handling top projects management

Workflow Clerk III (1993 – 1996)

· Enter and report data on Medicaid recipients.

· Ensured required recipient documentation was on file.

· Received department’s Gold Stars Award for outstanding performance.

Administrative Specialist I (1988 – 1993)

· Updated and distributed workers’ compensation policies packages.

· Organized workflow for the staff of underwriters.

· Responded to complex questions related to workers’ compensation

Policies, procedures and benefits.

SKILLS: Microsoft Office Software, SAS, and Easytrieve Plus

References available on request



Contact this candidate