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Customer Service Team Member

Location:
Belmont, NC
Posted:
January 01, 2023

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Resume:

H E A T H E R

S H E R R I L L

980-***-****

adudz3@r.postjobfree.com

*** ******** **,

Belmont, NC 28012

PROFESSIONAL SUMMARY

I have 30 plus years in retail / restaurant management. 13 years as a business owner . I'm a fast learner who strives to go above the duties asked. . SKILLS

30 plus years in customer service Easily adapts to work environment Team player Works well alone

Punctual regarding time Goes above and beyond to ensure the job is done correctly

EXPERIENCE

Branch Manager, Woodforest National Bank, Sep 2020 Nov 2022, Gastonia, NC Manage Retail Bankers, customer service, daily operations of the bank, open / close accounts, daily vault balancing, weekly ATM balancing. Owner / Manager, Just Cuts Salon, Apr 2006 Dec 2019, Belmont, NC Daily salon operations, supervise cosmologists, customer service, payroll, inventory . Senior Activities Coordinator, City of Mount Holly, Jan 2000 Apr 2006, Mount Holly, NC Teach aerobics class, daily operations of the City gym, apply for Federal grants for the recreation department.

Manager, Subway, Apr 1998 Jan 2000, Mount Holly, NC Monitored team member performance, conducting evaluations and recommending promotions.

Enforced adherence to operational guidelines, brand standards and service expectations.

Followed company procedures to perform appropriate disciplinary action. Manager, Family Dollar, May 1996 Apr 1998, Mount Holly, NC Completed daily opening, closing and administrative tasks for smooth business operations.

Monitored team member performance, conducting evaluations and recommending promotions.

Improved productivity and reduced corporate risk with proactive solutions to complex business challenges.

Oversaw talent recruitment, onboarding and training. HS

Jun 1988

EDUCATION

High School Diploma

East Gaston Mount Holly, NC



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