Christina Reyes, RN

Houston, TX, USA, **/**** - Current

Houston, TX, USA, 07/2017 - 02/2018

Houston, TX, USA, 05/2015 - 06/2017

Houston, TX, 12/2013 - 02/2015

Houston, TX, 10/2005 - 11/2012

Summary

To obtain a rewarding position that will allow me to utilize my experience, training and knowledge as well as offer me an opportunity to grow as a professional.

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Work History

Case Manager, HCA Houston Healthcare,

• Send patients to the proper medical facilities or resources. Investigate patient concerns or queries, refer them to the proper medical staff members, and then follow up to make sure the issue has been resolved satisfactorily.

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Organize communications between patients, their families, medical professionals, o ce personnel, or regulatory bodies.

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Keep abreast of the resources and services offered by the community to patients.

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Director Of Nurses, Cyfair Healthcare,

Take steps to implement programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing, and physical plant staff.

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Attending board meetings and coordinating interdepartmental activity will help keep the lines of communication open between the governing boards, the medical staff, and department leaders.

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Prepare activity reports to update management on program, service, and quality efforts.

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Manage, oversee, and assess the work activities of staff members who are in the medical, nursing, technical, clerical, service, maintenance, and other elds.

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Case Manager, Centene Corportation,

Investigate patient concerns or queries, refer them to the proper medical staff members, and then follow up to make sure the issue has been resolved satisfactorily.

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• Educate patients to use home health devices.

• Send patients to the proper medical facilities or resources.

• Ask patients or their representatives about care issues. Organize communications between patients, their families, medical professionals, o ce personnel, or regulatory bodies.

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Collect information and present it, including suggestions for improvement as necessary, on issues like patient interactions and inter- institutional issues.

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Admissions Coordinator, Kindred Healthcare,

Screen clinical records and provide an accurate assessment to insurance case managers and medical directors to obtain certi cation for long-term acute care and inpatient rehab facilities. Director / Owner Home Healthcare, In Home Healthcare, Establish the necessary staff requirements, conduct interviews, recruit new hires, train them, or supervise the hiring process.

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• Ensured high levels of customer satisfaction through excellent service. Address

Magnolia, TX 77375

Phone

832-***-****

Email

adudy4@r.postjobfree.com

Advocacy

Quality Assurance

Persuasive Presentations

Problem Prevention

Patient Relations

Patient Satisfaction

Quality Patient Care

Patient Outcomes

Details

Skills

Houston, TX, 04/2004 - 10/2005

Houston, TX, 06/2003 - 04/2004

Tomball, TX, 05/2001 - 06/2003

Houston, TX, 02/1999 - 03/2001

Houston, TX, 06/1998 - 02/1999

Houston, TX, 05/1996 - 06/1998

Nursing, San Jacinto College Pasadena, United States 05/1997

Degree: Associates

Developed and maintained quality care systems and standards, including but not limited to creating and improving medical protocols/guidelines

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RN, Intracare Hospital,

Responsible for primary care, case management, and medication management of psychiatric patients.

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Director Of Nurses, Dynacare Home Health,

Attending board meetings and coordinating interdepartmental activity will help keep the lines of communication open between the governing boards, the medical staff, and department leaders.

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Coordinate patient-focused care. Advocated on behalf of patients while working with administrators and physicians to assure quality care is obtained

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Case Manager, Tomball Hospital,

Collect information and present it, including suggestions for improvement as necessary, on issues like patient interactions and inter- institutional issues.

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Educated patients on treatment options as well as ensuring proper throughput.

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Organize communications between patients, their families, medical professionals, o ce personnel, or regulatory bodies.

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Intake Coordinator, SCCI Hospital,

• Complete all necessary insurance or claim forms. Responsible for assessing medical criteria as well as assuring nancial coverage for a long-term acute care hospital.

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Field Case Manager, In Home Healthcare,

Consult and collaborate with other healthcare personnel to analyze, plan, implement, and evaluate treatment plans.

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Provided quality nursing care in accordance with home care policies and procedures.

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Student Nurse, Methodist Hospital (ICU),

Worked as a student professional Nurse during school. Attended ICU residency program and GN and transitioned to ICU nurse upon completion of the residency program.

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Education

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