Administrative Assistant Call Center
Resume:
Jennifer O’Rourke
adudv7@r.postjobfree.com
Dallas, Texas
Skills
Proficient in MS Word
Payroll
Proficient in MS Excel
Billing
Proficient in MS PowerPoint
Composing and typing correspondence
Client Relations
Switchboard
Customer Service
10-key
Work Experience
R&C Consulting
Contract Technical Assistant 06/2022 to 09/2022
Created a PowerPoint presentation used to teach a class regarding surge protection
Produced Excel spreadsheets to compare surge protection units by manufacturer
Ordered parts for customers
Prioritized and purged company emails
Jennifer’s Professional Pet Services
Owner 08/2008 to 03/2018
Pet and house sitting while clients were away on business and personal trips
Pet care, dog walks
Offered doggie daycare services in my home
Made veterinarian appointments, took pets to those appointments
Administered medications including insulin injections
Waste removal
Received packages and mail
Performed light housekeeping
Mary Kay, Inc.
Administrative Assistant 09/1992 to 10/2000
Supported three Managers by answering phone calls and emails
Drafted correspondence with approval of executives
Provided conflict resolution to sales consultants by explaining company policies
Created monthly reports highlighting consultant’s sales goals
Acted as move coordinator during corporate relocation for three departments
Cross-trained in call center for heavy end-of-month order processing
Education
The University of Texas at Dallas
Bachelor of Arts – Psychology
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