Data Entry Customer Service
Resume:
Cheryl Frank Taylor
Opelousas, LA *****
**************@*****.***
Over ten years of leadership, retail experience, computer skills, great customer service, knowledge of standard operating procedures, supervision of all employees, knowledge of cctv and cash handling available to travel attention to details working a seven day workflow, data entry,inventory according to company standards on a daily basis, enjoy training employees on how to give great customer service skills,store cleanliness,interviews,scheduling an budget payroll on a weekly schedule according to hours given to operate the store, also receiving DSD vendors multasking an being in compliance with company policies. Store training manager helping ASM an MOD to achieve their own store within the company as well.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Decorator / Event Coordinator
Selfemployed - Ville Platte, LA
January 2000 to Present
Responsibilities
Decorating for weddings, anniversaries, birthdays, etc. Support Specialist ll
Intrepid USA Healthcare Services - Opelousas, LA
January 2021 to September 2022
Scheduling, faxing orders, insurance, focura, wellsky,verification, Obtaining VA authorization for patient visits needed also sending off insurance verification for patient referrals received in focura system charting in patients chart for nurses visits and physical therapist visits, telephone skills, sending out emails, contacting staff for home health needs of patients, acceptance of referrals, preparing consents for nursing to recert patients also traveling to pick doctors orders up in various locations multitasking in areas needed .
Assistant Manager
PH Financial - Alexandria, LA
October 2019 to January 2021
Customer Service Rep telephone skills collection taking application for new an existing payday & title loans vehicle appraisal, gift card purchases, customer confidentiality, teletrack, verification of employment, data entry, check cashing, bank deposits, confirmation of bankruptcy, previous loans and charge offs, fax machine also copy machine for all documentation acquired Manager
Dollar General - Ville Platte, LA
August 2016 to October 2019
Store manager over ten employees hiring schedule end of day reports deposit handling opening an closing making shipping an receiving of store core making sure store is recovered an employees work to have a successful outcome each day giving great customer service in store an phone. Delivery Specialist
Fedex - Lafayette, LA
November 2013 to January 2016
Responsibilities
Delivering and scanning packages for ground and home delivery COD upon delivery . Delivery Specialist/ Customer Service
Oreilly Auto Parts
2002 to 2011
CSR counter sales delivering parts to commercial accounts shipping and receiving installing windshield wipers, checking batteries an alternators also COD on commercial accounts Tax Assistant/Cashier
Affordable Home Furnishing - Ville Platte, LA
February 1999 to June 2002
Customer service, computer skills,telephone skills,preparing and assisting of tax returns and collecting payments for
merchandise sold to customers.
Chair side assisting, sterilization
Avoyelles Dental - Bunkie, LA
1997 to 1997
Telephone skills, appointment keeping, sterilization of instruments, chairside assisting multitasking Education
Associate in Medical Office Assistant
Acadiana Area Career College - Lafayette, LA
May 2009
High school
Ville Platte High School - Ville Platte, LA
May 1991
Skills
• Microsoft (10+ years)
• Customer Service
• Key Holder
• Retail Management
• inventory
• Scheduling
• Training
• Payroll
• Inventory Management
• retail sales
• Operations
• Team Building
• Word
• Microsoft Word
• Sales
• Marketing
• MS Office
• Excel
• Filing
• Administrative Assistant
• Sales Experience
• Leadership Experience
• Management Experience
• Sales Management
• Recruiting
• Multilingual
• Microsoft Office
• Management
• Cash Handling
• Customer Service Skills
• Merchandising
• Microsoft Excel
• ICD-9
• CPT Coding
• 10 Key Calculator
• Medical Terminology
• Time Management
• Accounts Receivable
• Bookkeeping
• Office Experience
• Medical Office Experience
• Telemarketing
• Typing
• Inside Sales
• Inventory Control
• Project Scheduling
• Schedule Management
• Administrative Experience
• Microsoft Outlook
• Data Collection
• CCTV
• Chairside Assisting
• Dental Assisting
• ICD-10
• Insurance Verification
• Medical Billing
• Medical Coding
• QuickBooks
• Employee Evaluation
• Supervising Experience
• Medical Scheduling
• Data Entry
• HIPAA
• Phone Etiquette
• Medical Records
• Laboratory Experience
• Event Planning
• Medical Imaging
• Accounting
• Customer support
• GAAP
• Computer literacy
• English
• Accounts Payable
• Office Management
• Financial Report Writing
• Bank Reconciliation
• Account Reconciliation
• Financial Analysis
• Driving
• Van driver
• Tax Experience
• Documentation review
• Multi-line phone systems
• Communication skills
• Clerical experience
• Hospitality
• Cleaning
• Computer skills
Languages
• English - Expert
• French - Fluent
Certifications and Licenses
Driver's License
CPR Certification
Assessments
Attention to Detail — Completed
May 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Teamwork: Interpersonal Skills — Completed
July 2019
Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Completed
Sales Skills: Influence & Negotiation — Proficient July 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient
Medical Billing — Completed
July 2019
Understanding the procedures and forms used for medical billing. Full results: Completed
Data Analysis — Completed
July 2019
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed
Attention to Detail: Inventory — Expert
May 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Expert
Data Entry — Proficient
February 2020
Entering data quickly and accurately
Full results: Proficient
Scheduling — Completed
March 2020
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Completed
Real Estate — Completed
May 2019
Measures a candidate's ability to match listings with specifications and identify errors on marketing materials.
Full results: Completed
Customer Service — Completed
March 2020
Identifying and resolving common customer issues
Full results: Completed
Sales Skills: Influence & Negotiation — Proficient July 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient
Electronic Medical Records: Best Practices — Completed March 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Verbal Communication — Completed
July 2020
Speaking clearly, correctly, and concisely
Full results: Completed
Electronic Health Records: Best Practices — Completed March 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed
Work Style: Conscientiousness — Highly Proficient
August 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Basic Maintenance and Repair — Familiar
September 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Work Motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Work Style: Reliability — Familiar
October 2020
Tendency to be dependable and come to work
Full results: Familiar
Filing & Organization — Completed
August 2020
Arranging and managing information or materials using a set of rules. Full results: Completed
Retail Customer Service — Completed
April 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed
Customer Service — Completed
March 2020
Identifying and resolving common customer issues
Full results: Completed
Active Listening — Completed
November 2020
Actively listening and appropriately responding in conversations Full results: Completed
Office Manager — Completed
December 2020
Scheduling and budgeting
Full results: Completed
Attention to detail — Familiar
December 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Medical receptionist skills — Proficient
November 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Data entry: Accuracy — Proficient
February 2020
Entering data quickly and accurately
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS:
Vital Signs Communication Skills Purchase Orders
Computer Skills A/R, A/P Cash& Checkbook Reconciliation 1. Key Adding Machine Data Entry Knowledge Of ICD-9-CM & CPT Coding Appointment Keeping Knowledge Of Privacy And Confidentiality Regulations Shipping & Receiving, Telephone skills
Contact this candidate