Cheryl Frank Taylor

Opelousas, LA *****

adudon@r.postjobfree.com

+1-337-***-****

Over ten years of leadership, retail experience, computer skills, great customer service, knowledge of standard operating procedures, supervision of all employees, knowledge of cctv and cash handling available to travel attention to details working a seven day workflow, data entry,inventory according to company standards on a daily basis, enjoy training employees on how to give great customer service skills,store cleanliness,interviews,scheduling an budget payroll on a weekly schedule according to hours given to operate the store, also receiving DSD vendors multasking an being in compliance with company policies. Store training manager helping ASM an MOD to achieve their own store within the company as well.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Decorator / Event Coordinator

Selfemployed - Ville Platte, LA

January 2000 to Present

Responsibilities

Decorating for weddings, anniversaries, birthdays, etc. Support Specialist ll

Intrepid USA Healthcare Services - Opelousas, LA

January 2021 to September 2022

Scheduling, faxing orders, insurance, focura, wellsky,verification, Obtaining VA authorization for patient visits needed also sending off insurance verification for patient referrals received in focura system charting in patients chart for nurses visits and physical therapist visits, telephone skills, sending out emails, contacting staff for home health needs of patients, acceptance of referrals, preparing consents for nursing to recert patients also traveling to pick doctors orders up in various locations multitasking in areas needed .

Assistant Manager

PH Financial - Alexandria, LA

October 2019 to January 2021

Customer Service Rep telephone skills collection taking application for new an existing payday & title loans vehicle appraisal, gift card purchases, customer confidentiality, teletrack, verification of employment, data entry, check cashing, bank deposits, confirmation of bankruptcy, previous loans and charge offs, fax machine also copy machine for all documentation acquired Manager

Dollar General - Ville Platte, LA

August 2016 to October 2019

Store manager over ten employees hiring schedule end of day reports deposit handling opening an closing making shipping an receiving of store core making sure store is recovered an employees work to have a successful outcome each day giving great customer service in store an phone. Delivery Specialist

Fedex - Lafayette, LA

November 2013 to January 2016

Responsibilities

Delivering and scanning packages for ground and home delivery COD upon delivery . Delivery Specialist/ Customer Service

Oreilly Auto Parts

2002 to 2011

CSR counter sales delivering parts to commercial accounts shipping and receiving installing windshield wipers, checking batteries an alternators also COD on commercial accounts Tax Assistant/Cashier

Affordable Home Furnishing - Ville Platte, LA

February 1999 to June 2002

Customer service, computer skills,telephone skills,preparing and assisting of tax returns and collecting payments for

merchandise sold to customers.

Chair side assisting, sterilization

Avoyelles Dental - Bunkie, LA

1997 to 1997

Telephone skills, appointment keeping, sterilization of instruments, chairside assisting multitasking Education

Associate in Medical Office Assistant

Acadiana Area Career College - Lafayette, LA

May 2009

High school

Ville Platte High School - Ville Platte, LA

May 1991

Skills

• Microsoft (10+ years)

• Customer Service

• Key Holder

• Retail Management

• inventory

• Scheduling

• Training

• Payroll

• Inventory Management

• retail sales

• Operations

• Team Building

• Word

• Microsoft Word

• Sales

• Marketing

• MS Office

• Excel

• Filing

• Administrative Assistant

• Sales Experience

• Leadership Experience

• Management Experience

• Sales Management

• Recruiting

• Multilingual

• Microsoft Office

• Management

• Cash Handling

• Customer Service Skills

• Merchandising

• Microsoft Excel

• ICD-9

• CPT Coding

• 10 Key Calculator

• Medical Terminology

• Time Management

• Accounts Receivable

• Bookkeeping

• Office Experience

• Medical Office Experience

• Telemarketing

• Typing

• Inside Sales

• Inventory Control

• Project Scheduling

• Schedule Management

• Administrative Experience

• Microsoft Outlook

• Data Collection

• CCTV

• Chairside Assisting

• Dental Assisting

• ICD-10

• Insurance Verification

• Medical Billing

• Medical Coding

• QuickBooks

• Employee Evaluation

• Supervising Experience

• Medical Scheduling

• Data Entry

• HIPAA

• Phone Etiquette

• Medical Records

• Laboratory Experience

• Event Planning

• Medical Imaging

• Accounting

• Customer support

• GAAP

• Computer literacy

• English

• Accounts Payable

• Office Management

• Financial Report Writing

• Bank Reconciliation

• Account Reconciliation

• Financial Analysis

• Driving

• Van driver

• Tax Experience

• Documentation review

• Multi-line phone systems

• Communication skills

• Clerical experience

• Hospitality

• Cleaning

• Computer skills

Languages

• English - Expert

• French - Fluent

Certifications and Licenses

Driver's License

CPR Certification

Assessments

Attention to Detail — Completed

May 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Teamwork: Interpersonal Skills — Completed

July 2019

Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Completed

Sales Skills: Influence & Negotiation — Proficient July 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient

Medical Billing — Completed

July 2019

Understanding the procedures and forms used for medical billing. Full results: Completed

Data Analysis — Completed

July 2019

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed

Attention to Detail: Inventory — Expert

May 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Expert

Data Entry — Proficient

February 2020

Entering data quickly and accurately

Full results: Proficient

Scheduling — Completed

March 2020

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Completed

Real Estate — Completed

May 2019

Measures a candidate's ability to match listings with specifications and identify errors on marketing materials.

Full results: Completed

Customer Service — Completed

March 2020

Identifying and resolving common customer issues

Full results: Completed

Sales Skills: Influence & Negotiation — Proficient July 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient

Electronic Medical Records: Best Practices — Completed March 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Verbal Communication — Completed

July 2020

Speaking clearly, correctly, and concisely

Full results: Completed

Electronic Health Records: Best Practices — Completed March 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Work Style: Conscientiousness — Highly Proficient

August 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Basic Maintenance and Repair — Familiar

September 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Familiar

Work Motivation — Proficient

October 2020

Level of motivation and discipline applied toward work Full results: Proficient

Work Style: Reliability — Familiar

October 2020

Tendency to be dependable and come to work

Full results: Familiar

Filing & Organization — Completed

August 2020

Arranging and managing information or materials using a set of rules. Full results: Completed

Retail Customer Service — Completed

April 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Completed

Customer Service — Completed

March 2020

Identifying and resolving common customer issues

Full results: Completed

Active Listening — Completed

November 2020

Actively listening and appropriately responding in conversations Full results: Completed

Office Manager — Completed

December 2020

Scheduling and budgeting

Full results: Completed

Attention to detail — Familiar

December 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Medical receptionist skills — Proficient

November 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Data entry: Accuracy — Proficient

February 2020

Entering data quickly and accurately

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS:

Vital Signs Communication Skills Purchase Orders

Computer Skills A/R, A/P Cash& Checkbook Reconciliation 1. Key Adding Machine Data Entry Knowledge Of ICD-9-CM & CPT Coding Appointment Keeping Knowledge Of Privacy And Confidentiality Regulations Shipping & Receiving, Telephone skills

Contact this candidate