Maranatha Lucien

Palm Springs, Fl Cell: 561-***-**** adudiz@r.postjobfree.com

Summary

Over 10 years of experience working in Health Care, with a strong track record in providing quality care to patients and their families. Demonstrated experience in working with different Electronic Medical Records, while managing confidential documents and records. Skilled in conflict resolution. Flexible team player that thrives in environments requiring ability to effectively prioritize and juggle multiple projects.

Education:

Palm Beach State College, Palm Beach, FL August 2017

Pharmacy Technician Certificate (PTCB)

Union High School, Union, NJ June 2011

High School Diploma

Experience:

Health Care District of Palm Beach County, West Palm Beach, FL

Patient Access Coordinator September 2020- Present

●Provide a friendly and welcoming safe patient environment

●Perform basic data management

●Assist patients with scheduling appointments

●Provide excellent Customer Services needs

●Provide translations for non-english speaking patients

●Effectively communicate technical and general information to leadership, fostering ways for a more efficient work environment

Complete Homecare Registry, Boynton Beach, FL

Care Manager II September 2018- July 2020

●Managed and supervised all functions of Home Health Aids

●Responsible for coordinating and regulating staffing of Home Health Aids

●Developed and lead the planning and achievements of patient grievances/ complaints objectives consistent with our medical group policy and mission

●Coordinate access for resources for patients and families

●Responsible for handling employee payroll

●Demonstrates a thorough knowledge of HIPAA regulations in the performance of the job

Center City Pharmacy, West Palm Beach, FL

Front End Manager April 2015- October 2017

● Lead pharmacy technician in high-volume pharmacy

●Managed and ordered pharmacy inventory

●Trained new pharmacy technician, ensuring customer service standards were met

●Responsible for dispensing medications, preparing prescription labels, and filling prescriptions, under the supervision of a pharmacist

●Assisted in contacting Clinicians to correct prescription errors and refills

●Answered pharmacy calls and took messages to maximize team productivity

●Operated and balanced cash register

Brightstar Care, Scotch Plain, NJ

Manager May 2011- July 2013

●Used Medical Electronic Health Records system to record patient medical data

●Monitored patient medical charts and recognized data discrepancies

●Responsible for coordinating and regulating staffing of Home Health Aids

●Developed and organized a filing system, for more efficient work full

●Provided a healthy and safe living environment for senior residents

●Assisted senior residents and families with their needs

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