MARTHA GANGULA SANCHEZ

Phone: +1-647-***-**** e-mail: adudeh@r.postjobfree.com

CLEANING SUPERVISOR

SUMMARY

Reliable cleaning assistant with ten years of experience working for residential, office and

commercial real estate and post-construction site cleaning. Trusted for working in confidential

environments. Committed to providing an excellent service that exceeds companys and clients

Expectations.

PROFESIONAL EXPERIENCE

NEOQUIM CIA. LTDA October 2017 September 2019

Sales Coordinator

Managed all the sales related activity of the industrial section company.

Handled high volume of customer enquiries. Provided a high quality service to each caller.

Tracked sales orders to ensure delivery time.

Effectively communicating with customers in a professional and friendly manner.

Carried out administrative tasks such as data input, processing information, completing

paperwork and filing documents.

Contacted potential customers to arrange appointments.

Completing the administrative needs of the Sales Department.

Responded to sales queries via phone, e-mail and in writing.

G4S FACILIT MANAGEMENT June 2011 September 2017

Operations Manager.

Direct day-to-day operations. Oversaw various office and administrative management functions,

including purchasing, bookkeeping, payroll and client relations in a maintenance and cleaning

company. Coordinated the activities of three supervisor, eighty operators, and two secretaries.

Responsible for the hiring and training of new employees.

CASALIMPIA ECUADOR S.A. March 2009 June 2011

Sales coordinator.

Successful selling and general telemarketing in a cleaning of office, commercial and post-

construction sites. Participated in public and private tenders, elaborated quotes and purchase

orders, raised information about the client's needs. Scheduled visits to clients. Coordinated

events aimed at perspective clients.

LANGUAGES: English and Spanish.

CORE QUALIFICATIONS

Leadership Collaborative team member

Computer Proficient Issue Resolution

Organized Process improvement

Costumer Service Experience

EDUCATION

High School (Colombia 1991)

Pastry chef Culinary Art School (Ecuador 2016)

English language proficiency (ESPE Ecuador 2018)

Computer skills

Certification MOUS (Microsoft Office User Specialist) Expert Level. 1998

Administrative

Hospital Waste Management (Fundacin Natura 2010)

Communication Techniques at the Administrative Level (SENA 2009)

Infection Control in the Hospital Environment (SENA 2010)

Basic First Aid Course (Ecuadorian Red Cross 2010)

Teamwork and Supervision Nov/2009 RSA 8 hrs.

Communication and Human Relations Nov/2009 RSA 8 hrs.

Servicio al Cliente un Reto Personal (SENA 2009)

Administration for non-Administrators (CEFE)

HIGHLIGHTS

Self-motivated, dynamic.

Trained team player with ability to adapt to changes quickly.

Possess outstanding analytical capabilities and demonstrated talent to provide compressive

support.

Supervise and co-ordinate activities of workers

Ability to handle multiple priorities.

Stock management

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