Donna Deimler

aduddx@r.postjobfree.com 972-***-**** Plano, TX

WORK EXPERIENCE

Home Depot Jun. 2019 – March 2021

Front End Manager Plano, TX

• Manage all aspects of POS operations, i.e., resource scheduling, customer satisfaction, workforce training and development.

• Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve problems within the store.

• Created and posted work schedules without exceeding budget payroll allocation.

• Interview and train employees and managers on company procedures and motivational skills.

• Facilitate inter-departmental communication to effectively provide customer support. The Odee Company Aug. 2018 – May 2019

Accounts Receivable Specialist Plano, TX

● Independently managed accounts receivable for a corporation focused on client service through printing, inclusive of general office administrative tasks.

● Accomplished stated hire goal of reducing backlog of accounts that accrued prior to date of hire. DD’s Clean Sweep Aug. 2018 – May 2019

Owner and Operator Plano, TX

• Responsible for every aspect of the operation and implantation of home and office cleaning and organizing business, from administrative tasks, scheduling, and executing of client requests. Eagle Wealth Solutions Oct. 2015 – Aug. 2018

Client Services Specialist Houston, TX

● Accountable for client contact and service, including scheduling, database management, booking, and organization of client appreciation events and associated services for a wealth management firm.

● Identified internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and to accomplish improvements.

EDUCATION

Harrisburg Area Community College

Earned Credits towards associate degree in General Education and Psychology Harrisburg, PA SKILLS & INTERESTS

Skills: Incoming and outgoing call handling, communication, account management, presentation abilities, teamwork facilitation, and integrity.