SANDRA E. BAIRD

** ****** ******

Carteret, NJ **008

732-***-****

Email adudde@r.postjobfree.com

SUMMARY

Practical, innovative and proactive management professional with years of experience as a human resource manager, office administrator, business process analyst, regional training manager, project manager, accountant, and consultant for non-profit, healthcare, hospitality, call center, government, retail and legal industries.

SKILLS AND ABILITIES

MS Office Word, Excel, PowerPoint, Visio, Peoplesoft, Project Management, Adobe, Quickbooks, Dropbox

HR Related: Recruitment, Training and Development, Payroll, Benefits Administration, Performance Management, Change Management, Staffing Strategies, Employee Relations, Instructional Design, New Software Roll outs

Proprietary Software & LMS: ERP - Workforce, Success Factor, Cornerstone

Healthcare – Epic, I-record Meditech, Med Manager, Touchbase scanning

Training Forums: E-Learning modules, Web-based, Net Conferencing, Classroom, Workshops

EMPLOYMENT

GREATER NEWARK CONVENTION VISITORS BUREAU (GNCVB)

Business Administrator (Human Resources & Accounting), Current

Communicate and guide management in effective HR practices regarding employee relations, policies and procedures, performance management, benefits, recruitment, selection, and training and development to support the overall business strategy.

Make recommendations to management and Board of Directors in the implementation of key initiatives and set goals and objectives for the organization to ensure sustainability of the operations.

Generate reports of operational spending to the State of NJ on a bi-annual basis which alternatively results in additional funds for the agency.

Provide training to all staff on regulations, policies and procedures to encourage a positive employer-employee relationship, thereby promoting a high level of employee morale and motivation.

Manage all administrative HR functions (recruitment, new hires orientation, training, benefit administration, and payroll)

Work with Board of Directors and legal to ensure compliance with Labor to avoid potential infractions and litigation.

Oversee bi-weekly payroll, reconcile general ledger, and balance books for accuracy and audit review and to evade discrepancies.

Prepare and present annual budget to the City of Newark for approval which outlines our goals and meets the requirement to promote the City.

Monitor monthly budget, bank balances, cash flow, expenses, and generate reports for monthly meetings with senior management to control spending for the success of the operations.

Prepare and present quarterly concise budget reports for quarterly Board meetings consisting of 26 members.

Conduct business, client audits/and marketing meetings to prepare for successful annual audits and Board reporting.

Develop processes both for accounting and human resources for the successful operation of the company.

INTEGRITY STAFFING SOLUTIONS, Human Resources Generalist

Collaborated with Amazon’s HR/Loss Prevention to investigate and solve employee relations’ issues for Integrity staff.

Reviewed compliance policies, Workers Comp., and Human Resources regulations with employees.

Lead and provide guidance to Human Resources teams engaged in incident investigations and counsel and prepare corrective action and facilitate involuntary terminations.

Interviewed and investigated employees to determine reactions to specific infractions and complaints; documented, prepared reports, and made recommendations after investigations regarding suspension or termination. Reviewed, upon request, employee records and issues related to time off, points, safety, HR items, timecards, schedules, managers, assignments, etc.

Used Workforce application to compile, store, implement changes or retrieve worker related information.

LOCKHEED MARTIN, Business Process Analyst, (Remote) PA/NJ

Prepared User Guides, handout materials for 12 User Roles, and developed over 70 reports for deployment.

Worked on HR system conversion to a windows environment and successfully trained the staff on the application and on the use of Business Objects.

Developed ELC documentation for other applications and User Acceptance Test planning documentation, including 4,500 test plans, scripts, and scenarios, based on business and functional requirements.

Designed business processes using Visio and followed the Project Development Life Cycle.

Worked with groups regarding change management (assessment, readiness and transformation)

Provided quality assurance and testing of applications for bi-annual releases and deployment.

Team member of the Lockheed’s Proposals Winning Team and wrote proposals for various government contracts for which we successfully won over other bidders.

DOLLAR THRIFTY AUTOMOTIVE GROUP (Retail), Tulsa, OK

Northeast Regional Training/HR Manager

Managed recruitment (including Job Fairs in search of talented and qualified candidates, retention strategies and succession planning process for assigned locations and traveled to all locations (50%) to perform duties as assigned.

Designed, and maintained current training and development programs and curricula for addressing the learning and performance needs of all levels of employees in 7 Northeast states and at 19 locations throughout the US and Canada.

Conducted training needs assessments, job and task analyses, using multiple approaches such as job shadowing, interviewing and surveying, to identify performance deficiencies and to classify position knowledge, skills and abilities for competent job performance and advised management on necessary training and development solutions.

Conducted soft skills training, in groups of 10-20, via classroom, workshops, LMS, and net conferencing and designed blended-learning training solutions that incorporated interactive e-learning, multimedia, mentoring, simulation and on-the-job learning experiences to enable a convenient, cost-effective, and real-time approach to training corporate and field employees at remote locations.

Consulted and collaborated with corporate, regional and city management to identify performance deficiencies and developed, implemented and managed cross-functional training initiatives and projects to forge stronger teams, improve internal and external customer service, and increase incremental sales.

Monitored and evaluated the effectiveness of training curricula by creating and implementing performance measures to track outcomes.

Conducted investigations for employee concerns/complaints and work with managers and employees to resolve employee relations issues and helped to guide new processes.

Conducted bi-annual performance management discussions with HR staff and supervisors for their employees.

On-boarded new employees by conducting orientation sessions covering company policies and procedures.

Worked with different departments to develop training plans and ensured training is properly executed.

Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseled managers on candidate selection; conducted and analyzed exit interviews; recommended changes and utilized recruiting tools.

OTHER POSITIONS HELD:

KINDRED HOSPITAL, Health Information Management Technician

YOUTH CONSULTATION SERVICE (YCS), (Non-Profit), Trainer (HR) Newark, NJ

XTEND COMMUNICATIONS, Training/Implementation Specialist, NY, NY

LIBERATION PROGRAMS, (Non Profit), HR Manager, Stamford, CT

METLIFE, Accountant

EDUCATION

Masters, Human Resources/Counseling, University of Bridgeport, CT

Bachelors, Human Resources/Accounting, Baruch College, NY

Associates, CIS/Accounting, New York City Technical College, NY

Certificates, Project Management, Boston University, and Middlesex College, NJ

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