Administrative Assistant Customer Service

Julie Hunt

Raeford, NC ***** 910-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

SKILLS

Multitasking and Time Management

Multi-Line Telephone Systems

Strong Organizational Skills

Document and File Management

QuickBooks Expertise

Highly Efficient and Productive

Appointment Coordination

Administrative Procedures

WORK HISTORY

ADMINISTRATIVE ASSISTANT 05/2017 to CURRENT

Hunt Heating And Cooling Raeford, NC

Answer all incoming calls. Schedule service calls, estimates and installations. Type estimates and proposals for repairs and installations. File necessary mechanical permit applications. File necessary warranty registrations for new equipment. Bill customers, collect and record payments through QuickBooks.

AREA MANAGER 03/2005 to 06/2011

Stein Mart Fayetteville, NC

Supervising and weekly scheduling of the employees in multiple areas of the store. Creating weekly profit and loss reports for my assigned areas. Unloading weekly trucks. Processing incoming merchandise. Preforming daily opening and closing procedures for the store, including daily audits and reconciling of the tills. Completing daily bank deposits.

ADMINISTRATIVE ASSISTANT 03/1999 to 02/2005

Cross Creek Heating & Air Conditioning Sales & Service Fayetteville, NC

Answer incoming calls on a multiline phone system. Schedule, route and dispatch service calls to multiple service technicians via a two way radio system. Schedule installation for three separate installation crews. File all necessary mechanical and electrical permit applications. Collect, record and deposit payments from customers.

EDUCATION

High School Diploma General 05/1997

Clinton Prairie Jr-Sr High School, Frankfort, IN

.

Contact this candidate