Jody Molesh
Tacoma, WA *****
***********@*****.***
Adaptable, “take-charge” employee with a heart for helping and serving, plus a focus on outstanding relationship building.
Trusted as a “go-to” employee.
● Experience in implementing assessments, inquiries, and programs specific to customer needs. Valuable experience working with Marketing, Social Services, and Executive Directors when working with admissions and discharging residents.
● Fundraiser ● Tours ● Senior
● Events ● Open House Education
● Happy Hour ● Music & Film ● Media Events
● Bazaars Festivals ● Team
● Health Fairs ● Volunteer Building
Training Events
Became an in-demand employee in many communities. Transformed customer visions for living in a community and enjoy the events that were executed flawlessly, within budget and Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Life Care Centers Of South Hill - Puyallup, WA
November 2021 to Present
Answer phones, run fax paperwork, computer knowledge, help families check in, review admissions, review medical records,
Companion care and housekeeping
Jodylynns Companion Care & Light Housekeeping - Puyallup, WA March 2020 to Present
Helping seniors with daily care of their home, running errands, Dr appts, keeping them company in their home.
Program - Program Coordinator
Sound Vista Village - Gig Harbor, WA
January 2016 to December 2020
Health Care Program Manager
Franke Tobey Jones - Tacoma, WA
January 2014 to December 2016
Life Enrichment Coordinator
Clare Bridge of Puyallup - Puyallup, WA
January 2014 to December 2014
Active Day Activity Director
Cascade Park - Tacoma, WA
January 2013 to December 2014
Activity Director
Avamere Skilled Nursing - Tacoma, WA
January 2011 to December 2012
Education
Some College Classes
Skills
• Event Production &
• Social Media
• Resident Management Marketing Assessments
• Family Conferences
• Vendor
• Budgeting & Cost
• Meeting Planning Negotiations
• Calendar Planning
• SAIL Instructor
• Resident Relations
• IN2L programs with
• Family Relations residents
• LifeLoop planning
• Management
• Supervising experience
• Customer service
• Front desk
• Clerical experience
• Time management
• Microsoft Excel
• Marketing
• Sales
Assessments
Scheduling — Proficient
July 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer focus & orientation — Expert
May 2021
Responding to customer situations with sensitivity Full results: Expert
Work style: Reliability — Highly Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Active listening — Proficient
June 2021
Actively listening and appropriately responding in conversations Full results: Proficient
Administrative support professional fit — Familiar July 2021
Measures the traits that are important for successful administrative support professionals Full results: Familiar
Work motivation — Completed
July 2021
Level of motivation and discipline applied toward work Full results: Completed
Recruiting — Familiar
June 2021
Managing the candidate sourcing and selection process Full results: Familiar
Basic attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Working with MS Word documents — Familiar
May 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar
Customer service — Proficient
July 2021
Identifying and resolving common customer issues
Full results: Proficient
Electronic health records: Best practices — Familiar October 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Medical receptionist skills — Highly Proficient
March 2021
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Verbal communication — Highly Proficient
March 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Data entry: Accuracy — Expert
March 2021
Entering data quickly and accurately
Full results: Expert
Protecting patient privacy — Expert
October 2021
Understanding privacy rules and regulations associated with patient records Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.