Claims Adjuster Senior
Resume:
Linda Trahan
Tempe, Az
adud1a@r.postjobfree.com
I am writing to express my interest in your position. I possess 8 years of extensive experience in customer service. Due to my enthusiasm and commitment to learning; I have the ability to become a central member of your team. Here are the highlights of my qualifications and background that seem most relevant to meet your needs:
• Highly skilled in listening and responding to customers’ needs and concerns.
• Regularly use of standard office equipment including but not limited to computer workstation, printer,
fax, calculator, copier, telephone.
• In depth knowledge of independent judgement and personal direction on matters related to general
liability claims, claims managements and claim resolution/ settlement.
• Proficient in business office software including MS Office (Word, PowerPoint, Excel, Outlook)
• Able to record details of customer contacts and actions taken.
• Comprehensive knowledge of researching answers and solutions. Furthermore, I have a professional demeanor, and good communication and negotiation skills. My enclosed resume gives complete details about my qualifications and capabilities. I would welcome the opportunity to further discuss my qualifications and skills in detail. I am available for you to contact me anytime via email or phone. Thank you for your time and consideration. I look forward to hearing from you soon.
Objective
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Davies Group Littleton Group
Commercial Claims Adjuster 03/2022- Current
• Work independently, received minimal guidance.
• Maintain effective claim file documentation and diary system.
• Provides accurate assessments and negotiates fair and efficient claims resolutions while managing a case load.
• Investigate high exposure claims that involve complex issues and or/ litigation require qualified legal analysis.
• Evaluate and address coverage issues and determine appropriate reserving levels.
• Coordinating and managing communication with internal and external stakeholders underwriting reinsurers external.
2B Claims
Claim Adjuster, Liability/Total Loss Team Lead 3/1/2021-02/11/2022 (contracted) Mesa, AZ (remote)
• Develop proactive plans of action with your team to work towards quality claim resolution.
• Evaluate claims with a focus on mitigation of risk.
• Ensure your team conducts thorough investigation to arrive at a fair settlement, including interviews with insureds, claimants, and witnesses, consultation with police, review of hospital records, and inspecting vehicle damage.
• Ensures you and your team maintain contact with parties or legal representation to resolve claims timely and properly.
• Responsible for handling time-limited demands and reviewing all constraints and stipulations.
• Supervise the production and quality of work, coaching and mentoring employees to exceed Kemper Insurance (Senior General Liability Adjuster) 12/2019- 02/13/2021 13340 183rd St, Cerritos, CA 90703
• Analyze investigative materials to determine liability and settlement values. Document and obtain physical evidence to support the facts and related damages.
• Adjust claims according to applicable laws and policy provisions and comply with all Department of Insurance Regulations.
• Recognize critical files and immediately report them to management. Consult with management on files involving complicated negotiations, applicable compromise recovery agreements
and complex liability litigation.
Esurance (Senior Claims Adjuster) 04/17 – 12/2019
1001 W Southern Ave, Mesa, AZ 85204
• Confirms coverage and determines liability for a wide range of accident scenarios
• Consistently makes prompt and courteous contact with every party involved in a claim
• Maintains and updates a diary/schedule for each claim in the examiner’s pending
• Responds to claim correspondence in a timely fashion with very high quality
• Obtains detailed accident descriptions from drivers, passengers and witnesses
• Sets and maintains a loss reserve for every claim in the examiner’s pending
• Investigate, analyze, and determine the extent of insurance provider's liability concerning
Troxell Communications (Marine Claims Adjuster) 9/15 – 02/16 Contracted 4675 E Cotton Center Blvd Ste. 155, Phoenix, AZ 85040
• Arranges and reschedules appraisals, reviews appraisal reports and communicates with customers.
• Proactively investigate, negotiate and resolve high exposures claims, involving complex issues and or litigation.
• Coordinating and managing communication with internal and external stakeholders, underwriting, reinsurers, external vendors.
• Evaluate and address coverage issues determine appropriate reserving levels.
• Maintain an active diary.
• Select vendors, ;lawyers, independent surveyors and monitor expense paid too these vendors.
Education
Arizona State University 08/2013 – 5/2017 completed undergrad Majored in Interdisciplinary Studies
Beaumont High School 01/2007 – 06/2010
Graduated with Honors, with 3.0 accumulative GPA.
Skills
• • Communications -- Great written and verbal presentation skills. Use proper grammar and have a good speaking voice. Attentive to schedule
• • Interpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.
• • Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
• • Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks.
Certification
Texas- all line designated license 11/12/2018-5/31/2022 References
Joseph Rogers
Intel
Supervisor
adud1a@r.postjobfree.com
Valerie Fisher
2B Claims
Unit Manager
adud1a@r.postjobfree.com
Mia Andrews
Aerotek
Recruiter
Mia. adud1a@r.postjobfree.com
Contact this candidate