Terrence Denne
Pittsburgh, Pennsylvania
Email; adud0z@r.postjobfree.com, C 773-***-****
Summary:
Versatile Manager, Sales and Marketing professional possessing corporate, retail and
product management experience along with advanced PC Technical skills
is seeking a rewarding sales or sales management position. Demonstrated success
with major client development, market share growth, new product
pricing/marketing and profit recovery resulting in profit maximization.
Areas Of Expertise:
Business Owner and Operator
Bank Manager
Business Banker
General Management
Major Client Development
Product Management
Out Side Sales
Competitive Maneuvering
New Product Development
New Product Marketing/Pricing
Quota Achievement Strategies
Cold Call Proposals
Manufacturing/Q.C./Materials
Trade Show Participation
Start-up Operations/Organization
Productivity Improvements & Cost Reduction Strategies
Retail Sales Management
Staff Supervision & Development
ISO 9000 Certified
Experience:
Uber Driver: May 2020 – Current
Independent Contractor, Driver
Denne’s Handyman Service: Owner Op
Opened Jun 1980 – May 2020
Marketing. Sales, Collections, HR, Payroll, Bidding, Purchasing, Personnel Training, Fleet Management
PNC Bank: Pittsburgh, PA.
Night New Hire Training, March 16, 2009
Inbound Customer Service Night New hire
- Inbound call for the service department - Training
Night Service Sale - June 2009
-Inbound Service Sales and Cross Sales
Day Inbound Sales - Lead Scott Slate - Aug. 2009
-Inbound Sales; Loans, Auto, Personal, Home.
-Service Overflow support.
Day Inbound Sale Jan. 2010
-Inbound Sales; Loans, Auto, Personal, Home.
-Service Overflow support.
Business Banking - Relationship Manager - May 2010
- South Jersey and Jersey Shore Region.
- I manage 447 clients in my book of business.
- Responsible for client retention and book growth.
Retail Banking - Asst Branch Manager - December 2011
- Miracle Mile Branch,
- We have a staff of 31 employees
- Responsible for the sales, operations, new business, training.
Retail Banking - Asst Branch Manager - July 2013
- Dravosburg Branch
- We have a staff of 5 employees
- Responsible for the sales, operations, new business, training, teller sup.,teller, controlled /managed for 4 mths.
American Express, Phoenix, AZ
Account Executive Aug 2006 - Feb 2008
- Responsible for Middle Market Sales - selling to prospects processing $2 - $10 million in credit card volume.
- Up and cross selling of all corporate card products to newly acquired and existing clients
- Relationship development with client and American Express
American Express, Phoenix, AZ
Account Specialist March 2004 Aug. 2006
- Responsible for Corporate Sales of middle market accounts valued between 2 to10mm in Corp. spend.
- Sales of additional accessories and product.
- Securing and maintaining existing and new accounts.
- Manage sales for over 4700 accounts ranging from small
businesses to national chain stores while achieving average annual
sales of over $14 billion, on a team of 28 reps.
ICI, Phoenix, AZ
Account Executive January 2004- March. 2004
- Responsible for Corporate Sales of after market automobile
accessories including securing and maintaining new accounts.
- Manage sales for over 1200 accounts ranging from small
businesses to national chain stores while achieving average annual
sales of over $1.2 million.
Quality S Manufacturing, Phoenix AZ
Account Executive & E-Commerce Coordinator Jan 2000 Dec 2004
Responsible for Corporate Account development Quality S Manufacturing, Phoenix, Arizona
- Market Quality S manufactured and distributed products to
CEOs, Presidents, Vice Presidents, Product Managers and Store Managers
via telephone and participation in trade shows.
- Participate in new product pricing and marketing, revenue
growth and profit maximization strategies.
- Coordinates all company E-Commerce sales and initiatives.
- Assist with website development, determines products to be
offered on the company website and development of e-commerce protocol.
- Liaise between customers, manufacturers and shipping companies
for website orders.
- Assess other Manufacturers products to determine if suitable
for distribution by Quality S.
- Perform collections, quality assurance and customer service
for e-commerce sales.
- Responds to all email communications.
- Train new sales employees in Quality S Manufacturing products
and services.
- Educate staff on company policies and procedures, computer
system and software, telecommunications systems and e-commerce
protocol.
- Guide new employees on product knowledge and marketing.
Consultis Information Technology, Scottsdale, Arizona
Account Executive, Outside Sales June 1999 - December 1999
- Responsible for placing Information Technology professionals
with hiring firms.
- Acquired new accounts with hiring firms through contacting
senior management and decision makers.
- Clarified qualification requirements of hiring firm and
identified candidates whose skills match the criteria.
- Interviewed candidates seeking employment to ensure that all
skills concurred with the clients needs.
- Performed payroll functions and collections on outstanding
accounts.
- Prepared proposals for prospective clients and wrote contracts
for new accounts.
Intuit Corporation, Tucson, Arizona,
Outbound Sales Team Leader December 1998 – June 1999
· Lead the telesales new product marketing development sales
team for the US and Canada territory.
· Prepared test scripts for Quick Books, Quicken Turbo Tax,
Technical Support, Payroll Services, Check Printing, Internet Q&A
Support, Internet Web Pages, Customer Service, Account Advisors and Tax
Forms.
· Beta tested the various software applications, identified
required modifications and followed through on needed modifications.
· Interacted with clients from small to large corporations,
including CEO and Presidents, to meet client needs.
Tandy Corporation – Radio Shack, Chicago, Illinois and Tucson, Arizona
Store Manager October 1988 – December 1998
- Managed a total of 7 stores in the Chicago, Illinois and
Tucson, Arizona areas.
- Achieved annual revenues of $1.5 Million at a retail store in
the Downtown Financial District.
- Established 3 start-up retail stores in Chicago installing POS
Systems and required infrastructure.
- Specialized in profit recovery for under performing retail
locations. Developed revenue growth strategies and methods for profit
maximization.
- Responsible for store performance relative to gross sales,
market share growth, profit and loss and meeting income targets.
- Managed all aspects of the retail location including Budget
Management, P&L, Purchasing, Shipping and Receiving, Bank Deposits,
Marketing, Inventory Management
- Recruited and trained new sales representatives, managing all
aspects of employee development and compensation including labor
negotiations and Payroll.
Education/Training
PNC Business Banking Foundation Training 101
PNC Business Banking Loans 101 Training
August 1999 Consultis Account Executive course
Certificate of Completion
July 1999 Consultis ISO 9000
Certificate of Completion
1988 to 1998 Radio Shack
Various Sales and Management courses including 23 different
Certificates of Completion
PNC Inbound Sales