Meredith Hunter

Brunswick, GA *****

aducxo@r.postjobfree.com

+1-912-***-****

I am dedication to providing the highest quality of patient service, I excel at efficiently managing patient registration, referrals, and inquiries in a compassionate and supportive manner to enhance patient satisfaction.

Highlights of my experience include the following:

• Utilizing comprehensive knowledge of medical conditions, terms, and services to assist in delivering medication guidelines, treatment plans, and financial policies to patients while ensuring strict adherence to HIPAA confidentiality standards.

• Communicating between doctors, pharmacists, and laboratory staff to ensure full understanding of patient treatment plans and facilitate conversations and educational efforts with patients.

• Interacting directly and empathically with patients to manage expectations and ensure continuity of care.

Service-oriented behavioral health technician with a background in behavioral health experience, as well as hospital setting environments. Core competencies include de-escalation methods, crisis intervention and defusing techniques to prevent violent behavior to self or to others and the ability to apply these techniques to a client population in various levels of crisis. Excellent communication and time management skills. Handles tasks with accuracy and efficiency. Willing to relocate to: Brunswick, GA - McIntosh County, GA - Authorized to work in the US for any employer

Willing to relocate to: Brunswick, GA - -

Work Experience

Youth Mentor

Morningstar Children and Family Services - Brunswick, GA Present

Mentors are on the frontline of work, supervising autistic residents throughout the day to ensure their safety while offering support and feedback.

Responsibilities:

• a responsible role-model

• able to maintain healthy professional boundaries

• emotionally mature and able to exercise good judgment in stressful situations.

• comfortable giving and receiving feedback

• focused on the needs, challenges and objectives of those around residents.

• direct or support daily activities, including fitness and outdoor adventures.

• Redirect behavior

• Make sure the residents are working on hygiene, how to dress themselves, and daily tasks whatever that autistic child needs help with.

Reservationist/Shift Lead

Four Points by Shearton - Brunswick, GA

October 2022 to December 2022

Ensured efficient guest registration, check out and telephone service. Observed front desk agents and ensured that established procedures were completed in accordance with established guidelines. Trained front desk agents to treat guest courteously and professionally. Monitored response times for incoming phone calls and the use of professional and inviting greetings. Helped manage the department work schedule and insured all work shifts were covered without exception, even if that meant being called in at last minute to cover any shift. Responded to guest's special requests, needs, problems, issues and concerns and accommodated groups to ensure optimal levels of guest satisfaction to repeat business. Insured all posting, cash transactions, account settlements and deposits were handled correctly. Directed and trained front desk staff. Assisted in new-hire and on- going training. Reviewed the daily room availability and informed all staff. Checked status of departures on a daily basis. Ensured all necessary reports and forms are completed daily. Ask well as any other duties as assigned by the hotel General Manager.

Kennel Technician

Seaside Veterinary Hospital - Saint Simons, GA

May 2021 to August 2021

General Tasks:

• Perform job tasks efficiently without rushing.

• Remain on task at all times unless your help is needed by a technician or doctor.

• Smile and maintain an even, friendly demeanor while on the job.

• Handle stress and pressure with poise and tact.

• Show respect for clients, team members, and animals (alive or deceased) at all times.

• Have the physical strength and ability to stand for an entire shift when needed, and be able to lift pets and objects weighing up to 50 pounds without assistance, handle repetitive up-and-down or back-and- forth motions, and work while bending. Assist in lifting patients weighing more than 50 pounds.

• Maintain a list of tasks and engage in productive work during slow periods.

• Assist other employees as needed. Avoid waiting for coworkers to ask for assistance.

• Be willing and able to teach other staff members kennel skills.

• Conduct tours of the practice and/or kennel. Before each tour, ensure that the facility is orderly and that staff and patients are prepared for tours.

• Be prepared to handle any pet or facility emergency that may arise, weather-related emergencies. Follow contingency plans.

• Be aware of and on the lookout for things that could be considered abnormal regarding any and all of the hospitalized or boarding animals.

• Restrain pets in a manner that allows necessary work to be performed, minimizes stress to pets, and ensures the safety of pets and people.

• Know how to identify fractious pets. Notify one of the technicians or doctors before handling these types of animals.

• Aid veterinarians and technicians in evaluating incoming animals through examinations and health tests. Assist in administering immunizations.

• Maximize pets’ comfort with a gentle and reassuring manner. Ensure birds and exotic pets’ needs and environmental conditions are met, including proper housing, perches, bedding, and diet.

• Provide all patients with clean, soft bedding and fresh water.

• Walk dogs on a double leash within the fenced back area. Ensure that they are restrained and under your control at all times.

• Provide individual or group playtime for boarders at clients’ request and as directed by the practice or kennel manager. Ensure pets’ safety and well-being at all times.

• Prepare meals according to clients’ instructions, and feed animals. Note the volume of food eaten or rejected on cage cards or kennel logs.

• Withhold food and water from pets scheduled for or recovering from surgical procedures and anesthesia as directed.

• Rinse and refill water pails and dishes at least once daily. Wash and disinfect them as needed during pets’ stays.

• Monitor pets and kennels/cages for urine, feces, vomit, and blood. When noted, clean pets, runs, play areas, litter pans, and cages or runs immediately. Note incidents on cage cards or kennel logs.

• Collect and save urine and fecal samples as requested.

• Continuously monitor pets in your care. Pay particular attention to signs of distress, illness, or injury.

• Know the key symptoms of emergency medical problems likely to be exhibited by boarders. Immediately notify the kennel manager or veterinary staff members if you observe any of the following clinical signs:

• Under the supervision of the kennel manager or a veterinary technician, medicate and treat boarders, including the proper and safe administration of oral, otic, ophthalmic, and topical medications; insulin injections; and subcutaneous fluid therapy. Record treatments on pets’ cards and kennel’s logs or in progress notes in the computer.

• Maintain hospital building and grounds cleanliness, alerting practice owner or manager if repairs are needed.

Mental Health Technician

Saint Simons By-The-Sea - Saint Simons Island, GA

September 2017 to November 2019

Mental health technicians, also known as psychiatric aides or mental health assistants, work primarily in a supporting role to give care to mentally ill or emotionally disturbed patients. Mental health technicians work in hospitals or institutions under the direction of supervising mental health care professionals, such as psychiatrists or other medical doctors. Typical duties of a mental health technician include coordinating mental health care services, assisting in patient assessment, monitoring and documenting care, escorting patients and identifying the personal needs of patients. Shipping Coordinator

Brunswick, GA

August 2011 to November 2013

Responsibilities

Scan vehicles for location, dispatch, and ship manifest. Direct drivers parking vehicles and making sure the driver does proper vehicle handling procedures for release. Currently Actively Seeking Employment

2. Release animals to their owners as directed by the doctor or technician. Ensure that every animal released is clean, properly groomed, and looking better than on arrival. 1. Receive animals to be admitted for hospital care as directed by the doctor or technician. Ensure that each animal has proper identification, including name tags, cage cards, and medical record in the appropriate place.

1. General cleaning of public and employee areas of hospital, general cleaning of walking areas and memorial park to maintain clean, odor-free, and attractive environment. Housekeeping and laundry duties for all areas.

1. Restrain patients for procedures performed by technicians or doctors. 2. Maintaining a professional, cheerful, and helpful attitude when interacting with pet owners. 3. Stocking of hospital supplies, filling out requisition forms as supplies are needed, as described in the assistant manual.

1. Assist the customer services representatives when necessary, carrying food for clients and retrieving food or other supplies for CSRs and clients.

Ability to: Learn cleaning and disinfecting methods and the use and care of cleaning materials and equipment;

Appropriately handle and restrain animals;

Learn basic animal care;

Learn basic veterinary terminology and recognize abnormal conditions; Understand and carry out oral and written directions. Education

Diploma

Savannah Christian Preparatory School - Savannah, GA August 2000 to May 2008

Skills

• Microsoft Office

• Time management

• Sales

• Administrative experience

• Customer service

• Veterinary technician experience

• Stocking

• Animal restraint

• Driving

• Mental health counseling

• Cleaning

• Microsoft Word

• CPR

• Medical imaging

• Patient service

• Social work

• Behavioral health

• Microsoft Excel

• Medical records

• Shift management

• Hospital experience

• Hotel experience

• Patient monitoring

• Laboratory experience

• Critical care experience

• Dispatching

• Case management

• Communication skills

• Veterinary assistant

• Laundry

• Animal care

• HIPAA

• Front desk

• Experience administering injections

• Organizational skills

• Individual / group counseling

• Oracle

• Microsoft Powerpoint

• Ophthalmology

• Hospitality

• Kennel experience

• Animal handling

• Veterinary experience

• Crisis intervention

• EKG

• Pet grooming

Certifications and Licenses

CPI Certification

CPR Certification

First Aid Certification

Contact this candidate