NYIESHA BRENT
727-***-**** aducwx@r.postjobfree.com St. Petersburg, FL 33712
PRACTICE ADMINISTRATOR OCCUPATIONAL THERAPY
PROFESSIONAL SUMMARY
* ***** ** *********** ********** and education in occupational therapy and healthcare administration. Knowledge of third-party billing including Medicare and Medicaid. Excellent interpersonal skills with the ability to prioritize multiple tasks. High achiever with a strong attention to detail and ability to learn quickly to meet deadlines and departmental goals. CORE QUALIFICATIONS
● Practice Management
● Risk Management
● HIPAA Compliance
● Clinical Support Management
● Personnel Management
● Problem Solving
● Database Management
● Third Party Billing
● Excellent Communication Skills
EDUCATION
Keiser University- Tampa, FL
Bachelor’s in Health Services Administration, December 2021 Associates of Science in Occupational Therapy, December 2014 Space Coast Massage Institute- Melbourne, FL
Massage Therapy, June 2012
PROFESSIONAL EXPERIENCE
Social Services Director
01/2022-Present
ProMedica Senior Care
Palm Harbor, FL
• Develop and implement policies and procedures for the identification of medically related social and emotional needs of the resident.
• Participate in discharge planning, development, and implementation of social care plans and resident assessment.
• Maintain quality working relationship with the medical profession and other health related facilities and organizations.
• Review and develop a plan of correction for social service deficiencies noted during survey inspections and provide a written copy of such to the Administrator. Assistant Director of Rehabilitation 01/2018- 01/2022 Adaptive Rehabilitation Services- St. Petersburg, FL
● Assist with oversight and management of all aspects of the therapy program in assigned facility/ facilities.
● Responsible for knowledge of, and adherence to all regulatory requirements, company policies, procedures, processes and guidelines, job description, certification requirements, HIPAA, confidentiality standards and resident rights.
● Responsible for enforcing facility-specific procedures in collaboration with the facility interdisciplinary team, and 2
for training all therapy staff on established procedures.
● Assist in obtaining physician orders for therapy services, initiating, receiving, and responding to therapy referrals, MDS collaboration, interdisciplinary communication, procurement of equipment, etc.
● Ensure all therapists provide therapy services in accordance with regulatory requirements, established standards of practice, Company policies and procedures, therapy department procedures and productivity standards.
● Ensure all therapists adhere to regulatory requirements and Company procedures regarding documentation and billing of therapy services.
● Work with DOR to identify operational, financial, clinical and compliance deficiencies and/ or opportunities for improvement and set strategic goals for improvement as identified.
● Ensure quality clinical programming for optimal patient outcomes to exceed the patient, Company, and customer (facility) goals.
Occupational Therapist Assistant 05/2015- 01/2022
St. Petersburg Nursing and Rehabilitation
● Performed database management and organized patient records using electronic health records software.
● Tested and analyzed the patient's physical and mental abilities to determine realistic rehabilitation goals.
● Developed plans of care and planned activities to increase patients’ work and life management skills.
● Recommended changes in patients’ work or living environment, consistent with their needs.
● Develop and participate in health promotion programs, group activities, and discussions to promote patient health.
Massage Therapist 10/2014 – 09/2017
St. Petersburg Nursing and Rehabilitation (03/17-09/17) Massage Envy (10/14-04/15)
● Performed client intake interviews to determine appropriate services and assess client needs based on medical history.
● Maintained detailed documentation of problematic ailments of each client.
● Maintained a clean and sanitary environment.
● Performed various massage therapy treatments and educated clients on techniques to improve overall health through rehabilitative and relaxation techniques.