Post Job Free

Resume

Sign in

Delivery Driver Customer Service

Location:
Angier, NC
Posted:
December 30, 2022

Contact this candidate

Resume:

Kimberly Barbour

*** ***** ****** *** * Angier, NC 27501 940-***-**** aducw7@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with 15+ years of healthcare industry experience. Able to coordinate workflows, handle and maintain medical records, and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.

•Academic Honors: Ultimate Medical Academy Honor Roll, Member of the Alpha Beta Kappa Honor Society (ABK).

•Ultimate Medical Academy - HIPAA Essentials for Healthcare Professionals Certificate.

•Demonstrates independent work initiative, sound judgment, and attention to detail.

•Manages time and priorities in multitask environments.

•Microsoft Office Applications - MS Excel, MS Word, MS Outlook, MS PowerPoint

•Typing Speed: 49 WPM.

COMPUTER SKILLS

3M Coding and Reimbursement System Meditech (EHR) EDCO SolCom EDMS

Nuance Clintegrity Facility and Physician Coding, Compliance, and Abstracting

ARGO Enterprise Master Patient Index CIOX Health ROI – eSmartlog and SmartLink

KEY QUALIFICATIONS

Health Information Management (HIM) Medical Records Management Release of Information (ROI) ICD Coding

CPT Coding Health Information Technology HIPAA Compliance Medical Terminology

Computer Office Applications Electronic Health Records (EHR) Electronic Medical Records (EMR)

Medical Administrative Support Medical Office Procedures Insurance Verification Filing Medical Laws & Ethics

Customer Service Interpersonal Professional Communications

EDUCATION AND PROFESSIONAL DEVELOPMENT

Ultimate Medical Academy Associate of Science Degree - Health Information Technology, 2021

Kansas Department of Health and Environment Nurse Aid Certificate Program, 1988

PROFESSIONAL EXPERIENCE

Door Dash - Decatur, TX 03/2021 - Present

Delivery Driver / Customer Service

•Receive customer orders, pick up food from restaurants, and deliver orders to residences and businesses.

•Answer questions, build brand loyalty, place outbound calls, manage time, schedule hours, and resolve issues.

•Work independently in a minimally structured environment and inform customers of delivery times.

Private Duty Care - Bowie, TX 03/2017 - 02/2021

Business Owner / Caregiver

•Worked with young disabled and elderly clients, took vital signs, accepted payments, and marketed services.

•Prepared meals, provided medication reminders, picked up and administered medication, and supervised intake.

•Managed finances and budgets, paid bills, and scheduled and transported to appointments.

•Communicated with healthcare professionals, managed time, scheduled appointments, and charted activities.

Stay at Home Parent - Bowie, TX 12/2007 - 02/2017

•Ensured household duties were completed and managed household budget.

•Coordinated medical care, meals, and social activities.

•Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.

Bowie Physical Therapy and Sports Medicine - Bowie, TX 03/2007 - 11/2007

Medical Administrative Assistant / Secretary

•Answered inbound calls, took messages, scheduled appointments, and provided patient care and services.

•Verified insurance, processed billing, entered medical codes, called for referrals, and managed filing system.

•Operated office equipment, counted and ordered supplies, updated paperwork, and completed audits and deposits.

•Accepted and posted client payments, provided customer service, and confirmed appointments.

Wise Regional Hospital - Decatur, TX 08/2004 - 03/2006

Phlebotomist

•Entered lab orders electronically, stocked and counted supplies, verified labels, and trained new employees.

•Placed internal lab calls, entered medical codes, collected specimens, and specialized in working with cancer patients.

•Managed STAT and routine collections, stocked equipment cart, and followed HIPAA laws and regulations.

VOLUNTEER EXPERIENCE

Veterans of Foreign Wars (VFW) - Bowie, TX 07/2013 - 04/2021

Auxiliary Volunteer

•Provide chaplain services and complete hospital and home visits to check on others.

•Assist with the needs of individuals and transport them to and from appointments when needed.

•Raise money and collect donations through various events to assist with the organization’s charitable efforts.

Christian Motorcycle Association - Nocona, TX 10/2011 - 04/2018

Member

•Raised donations through various fundraisers and assisted members of the community in need.

•Donated supplies to various area food banks.

•Performed bike, motorcycle, automobile, and school events in the area.

Meals on Wheels - Bowie, TX 04/2009 - 10/2010

Delivery Driver

•Picked up prepared meals and delivered them to homebound individuals.

•Sat with elderly individuals during meals to provide companionship.

•Returned coolers and hotboxes to distribution center at the end of the day.



Contact this candidate