Anita Estes
Richmond, IN *****
aducuh@r.postjobfree.com
Witness Group
Hotel Support Manager
May 2022- Current
Returned to the Witness Group, currently the
Hotel Support Manager for Holiday Inn,
Hampton Inn and Home 2 Suites. Helping the
GM's and AGM's with inputting Invoices to M'3.
Scheduling, Bank deposits etc.
Front Office Manager/Night Auditor
Fairfield Inn by Marriott - New Paris, OH
May 2020 – March 2022
Returned to the hotel as a Night Auditor and worked my way up to Front Office Manager. Strong knowledge of Fosse, exceptional customer service skills, reservations, building groups, rooming lists, scheduling, A/R, and invoicing.
Housekeeper/Laundry
McCullough – Hyde Memorial Hospital – Oxford, OH
March 2019 – June 2019
Cleaned and sanitized hospital rooms, surgical rooms, and emergency rooms.
Sales Director/Front Desk
Fairfield Inn – New Paris, OH
July 2017 – March 2019
Started at the Front Desk and was promoted to Sales Director. Set up contracts, rates, group blocks, BT travelers and seasonal guests.
Assistant Front Office Manager/Night Auditor
Holiday Inn – Richmond, IN
August 2012 – May 2017
Started as a Night Auditor for 2 years and was then promoted to Assistant Front Office Manager. Was also a Loyalty Champion.
Customer Service Representative
RDI Marketing – Oxford, OH
June 2002 – August 2011
At the call center, handled inbound and outbound calls for vendors such as the NY Times, Discover Card, telephone providers and insurance companies.
Education
Attended IU East – Richmond, IN