Sales Associate Service Representative

Spring Hill, FL – aducs7@r.postjobfree.com – 352-***-**** – linkedin.com/in/holly-kocsis-177123140

HOLLY KANGAS

LEADER IN TEAM DEVELOPMENT AND SALES STRATEGY

Top performing sales executive with extensive success driving continuous sales growth and managing profitable partnerships in complex, highly competitive markets.

Driven sales professional with success achieving record-setting sales figures, territory expansion, and capturing untapped opportunities for growth. Results-oriented, decisive leader adept at forging lucrative relationships with key partners while establishing a team culture built around winning and accountability. Strive to meet and exceed territory quotas and contribute to achievement of company quotas. Demonstrate true leadership with vision, collaboration, trust, respect, and effectiveness.

Core Competencies

Medicare and Medicaid Knowledge

Strategic Planning

Process Improvement

Inside & Outside Sales

B2B Sales

New Business Development

Customer Retention

Lead Generation

Event Planning

Marketing

Conflict Resolution

Team Leadership

Technical Skills: MS Excel, MS PowerPoint, Salesforce, Zoho

PROFESSIONAL EXPERIENCE

Palm Medical Centers

TEAM LEAD – PASCO/HERNANDO COUNTIES • 2022 – Present

Motivate team through mentoring and training to ensure high sale performance.

Apply territorial model philosophy to maximize marketing efforts in attaining new enrollments.

Generate referrals utilizing community resources, company tools, events, and networking.

Follow sales model from prospecting to closing, offer excellent customer service, and maintain the disenrollment rate.

Dedicated Senior Medical Center – Largo, FL

PRECEPTOR • 2021 – 2022

Utilized territorial model philosophy to maximize marketing efforts in attaining new enrollments.

Generated referrals by leveraging community resources, company tools, events, and networking.

Implemented sales model and offered continuous customer service to each client.

Achieved corporate enrollment goals while training and maintaining a high-quality team.

MEMBERSHIP GROWTH CONSULTANT • 2021

Generated and drove high-quality sales leads within assigned geographical area.

Utilized a variety of mediums to generate new memberships including partnering with external business partners and local community businesses.

Exceeded all sales goals while earning a promotion to preceptor.

Wellcare

BENEFIT CONSULTANT – REMOTE • 2019 – 2021

Achieved corporate enrollment goals while strictly adheres to all CMS and WellCare Marketing regulations.

Developed a trusted advisor relationship with client’s through effective communication and execution of projects.

Served as subject matter expert on products and services, referring clients to increase revenue.

Utilized internal resources to effectively fulfill client expectations and needs.

Haverty’s Furniture – Port Richey, FL

SALES MANAGER • 2018 – 2019

Achieved growth and hit sales targets by successfully managing sales team.

Designed and implemented a strategic business plan that expanded customer base and ensured a strong presence.

Presented sales, revenue and expenses reports and realistic forecasts to management.

SALES ASSOCIATE • 2017 – 2018

Directed customers to merchandise within the store and cross-sold product to increase revenue.

Maintained superior product knowledge and an orderly product appearance throughout the sales floor.

Increased revenue by building trust with customers and delivering appropriate product recommendations.

Grace Memorial Gardens - Hudson, Fl

FAMILY SERVICE COUNSELOR • 2015 – 2017

Followed up on referrals of prospective new business through active listening skills and an outgoing nature.

Heard family needs and recommended appropriate options to meet needs.

Kane’s Furniture – New Port Richey, Fl

SALES ASSOCIATE • 2015 – 2017

Upsold add-on services to existing customers through strong persuasive communication abilities.

Generated $2K/month in revenue; named a consistent top performer consecutive months and years throughout tenure.

Trained new sales consultants on company policies and best practices.

Supported in the design of company training manuals and brochures for customers.

CUSTOMER SERVICE REPRESENTATIVE 2014 – 2015

Promptly resolved customer issues and educated customers on existing warranties, products and services.

Processed financing and billing, payments, renewals, and other adjustments to customer accounts.

Handled complaints with poise and grace, scheduled appointments, and documented all actions taken.

Liberty National – Tampa, Fl

LICENSED AGENT • 2013 – 2014

Executed successful Sales Funnel, identified new business opportunities, and facilitated sales presentations centered on client insurance and financial needs.

Served as a trusted adviser to clients and businesses while simultaneously implementing complete sales plans.

EDUCATION AND TRAINING

Pasco-Hernando State College, New Port Richey, FL

BS IN SUPERIVISION AND MANAGEMENT ORGANIZATIONAL ADMINISTRATION 2018

AAS IN BUSINESS ADMINSTRATION 2015

Florida School of Insurance, Tampa FL

HEALTH, LIFE, AND VARIABLE ANNUITYS 2009

COMMUNITY INVOLVEMENT

VOLUNTEER: Local Food Banks and Senior Centers 2019 – Present

VICE PRESIDENT: Phi Beta Lambda Future Business Leaders of America 2014 – 2015

Contact this candidate