Elvin B. Birch

**** ******* *****; Denver, North Carolina 28037 516-***-****•aducrk@r.postjobfree.com

Management Analyst – Project Manager – Recruiter

QUALIFICATIONS PROFILE

Highly analytical, organized professional with a proven track record of employing keen attention to detail in reviewing reports and conducting investigations to verify compliance with set standards. Dedicated to meeting organization’s objectives and maximizing sustainable growth through internal control systems and procedures. Strong reputation for customer service, professionalism, and communication skills in delivering quality services that satisfy client needs.

Managed annual Administrative Divisional budget $1.5 million

and was successful in meeting fiscal year goals.

Assisted in implementation of new efficient and effective software

and created new training modules that enhance effectiveness and

efficiency of the team members.

Managed aspects of Covid relief efforts for 4,000 residence of the state of

Delaware by providing hotel vouchers, daily meals, transportation, and

COVID-19 testing.

RELEVANT EXPERIENCES

School Health COVID-19 Coordinator October 2021 - Present

Mecklenburg County Department of Public Health

●Track and identify school personnel and students with positive COVID-19 exposure.

●Notify individuals who have been determined to have been of close contact COVID exposure.

●Manage daily school positivity rate database and communicate findings toDepartment of Public Health and Charlotte Mecklenburg County School.

●Update Contact Tracing spreadsheets for school administration.

●Provide health education and guidance to prevent ongoing disease transmission.

●Collaborate with case investigators to conduct interviews with individuals to gather information including symptom history, source of illness, list of close contacts, and activity history while infectious.

●Perform rapid testing and PCR testing for authorized students and staff.

●Provide parents and school administration with updated Center Disease Control (CDC) and State of North Carolina Public Health guidelines.

Management Analyst III/Project Manager February 2019 - September 2021

Delaware Department of Health and Social Services, New Castle, Delaware

●Conduct research, analysis, development, and data relating to operational and managerial practices.

●Enhance procedures for use in evaluating services provided and/or determining compliance to goals and objectives.

●Performed statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices in Workforce Development, Transportation, Community Partnerships Support Unit.

●Analyzes data gathered and develops solutions or alternative methods of proceeding.

●Evaluate the effectiveness of operations in meetings and establish goals and objectives.

●Provided technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.

●Understand pertinent materials such as legislation, administrative orders and regulations.

●Make recommendations for and assist in the implementation of new technology or procedures to improve operations, strengthen controls and effectively utilize resources.

●Formulate scope of studies in which needs, and problems are identified, objectives are clear and defined.

●Managed, coordinated and implemented state Covid-19 projects.

●Implemented budgets associated with Covid-19 projects statewide.

●Managed statewide data on assigned projects.

Recruiting and Staffing Consultant April 2011 - January 2019

Resources for Human Development, Philadelphia, Pennsylvania

●Manage the recruitment strategy and execution for multiple openings. Proficient with application tracking systems.

● Work with internal hiring managers during the on-boarding of new hires.

●Recruited healthcare workers as well as Behavioral Health workers such as Behavioral Specialist Consultants, Mobile Therapist and Therapeutic Staff Support.

●Assess all job seekers expressing interest in the posted positions, select qualified candidates for pre- screening interviews, and measure candidates against a special job profile and recommend job candidates to hiring managers.

●Partner with hiring managers to make the best hiring decisions.

●Documented research methods and sourcing strategies to be shared with other recruiting team members.

●Successfully closed and filled positions in a timely manner while adhering to all recruitment and hiring policies.

Operations Manager November 2009 - March 2011

Dunbar Strategic Consultant Group, Philadelphia, Pennsylvania

●Targeted specific areas of the company for opportunities to improve operational efficiencies and addressed market vulnerabilities that potentially affect growth.

●Increased the effectiveness and efficiency of support services, through improvements of each function and communication between each business area

●Monitored revenue margins and work productivity, and implemented new directives for growth

●Analyzed performance, developed reports and measurement tools, coached Sales Managers and their teams for improve performance

●Effectively negotiated multi-year contracts with major vendors while reducing annual costs

●Steadily drove and sustained annual sales revenues with the acquisition of major accounts

●Played a significant role in long-term planning, including initiative gear toward operational excellence

●Engaged in regular meetings with the Executive Director around organizational growth potential

Staffing Coordinator June 2005 - October 2009

NHS Human Services, Philadelphia, Pennsylvania

●Recruited and staffed specialized healthcare professionals while selling NHS services to prospective customers, maintaining and growing the existing client base, and providing exceptional customer service

●Generated new business opportunities and marketing potential referrals via phone, client visits and networking events

●Identified and interviewed potential candidates through job boards, referrals, networking events and other innovative recruiting techniques and consistently met weekly recruiting, staffing and sales goals

●Responsible for the development and implementation of procedures for one of the largest Behavioral Health programs in Philadelphia

●Presented forecasts and projections to the Executive Director, reporting on shortfalls and deficits in department revenue due to employment numbers

Recruiter February 2002 - May 2005

W.E.S Horizons Inc., Philadelphia, Pennsylvania

●Worked closely with hiring managers to understand organizational and program needs, then sourced, identified, interviewed and hired qualified candidates

●Conducted full cycle recruitment, actively recruiting from online job boards and participating in local and regional job fairs

●Performed background checks on all applicants verifying past employment and credentials and served as a guide to all applicants through employment process

●Communicated recruiting performance deficiencies and other issues to the Director

●Tracked and maintained training records, assisted in compliance investigations and terminated employees when necessary

EDUCATION & TRAINING

Master of Science Management: Gwynedd-Mercy College, Gwynedd Valley, Pennsylvania

Concentration: Project Management

Bachelor of Science, Business Administration: Gwynedd-Mercy College, Gwynedd Valley, Pennsylvania

Concentration: Organizational Management

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