CHARLOTTE ABDUL-JABBAR
*********************@*****.*** 409-***-**** www.linkedin.com/in/CharlotteAbdul-Jabbar32
Summary
I would love an opportunity to expand my career and work with the team and assist the Beaumont and surrounding communities.
Skills
●Knowledgeable with various computer processing networks and database software to prepare reports, memos, and documents
●Creative and innovative in thinking and implementing problem solving solutions
●Supportive of the thoughts, opinions, and contributions of Administrators and leaders.
●Works independently or within a group atmosphere.
●Willingness to learn and grow through adverse scenarios.
●Recognize and respect people’s diversity, individual differences, and perspectives.
Education
Bachelor’s Degree General Studies
Concentrations:
Family Studies, Social/Behavioral Sciences & Criminal Justice
Graduated
12/14/2021
Lamar University Beaumont, TX
Certifications
CPR, AED, and Basic First Aid
4/22/2022
Exp
4/30/2024
Normalcy Training for Foster Parents
5/4/2022
SAMA Training for Alternative Behavior (12 hrs.) 5/12/2022
Exp
5/2023
Trauma Informed Care Training
5/17/2022
Recognizing and Reporting Sexual Abuse
06/07/2022
Medical Consent Training for Non-DFPS Employees
6/27/2022
Psychotropic Medications
6/27/2022
Reporting Suspected Abuse and Neglect of a Child: A Guide for Professionals
6/28/2022
De-Escalation Training
06/22/2022
Trust Based Relational Training
09/08/2022
Experiences
Administrative Assistant
3/31/2022-Current
Boy’s Haven of America
Followed Policies and Procedures implemented by the organization
Generated documents and reports that followed the minimum standards guidelines upheld by the Texas Department of Family and Protective Services
Maintained new hire applications and Human Resource and Payroll documents
Ran Background checks for new volunteers and new employees
Successfully placed orders for the organization such as supplies, t-shirts, and fundraiser necessities
Proficient with Microsoft Office apps, Windows 10, and the Google Platform
Organized employee trainings that were needed, scheduled training dates, and kept record in employee training logs.
Answered the phone and distributed calls to appropriate extensions
Made copies, scans, and faxes
Ran errands as needed for the office or Boy’s Haven residents
Maintained current contact list for all employees, current resident list, and CPS caseworker contacts per resident
De-escalated confrontation often with middle school and high school aged, specialized residents
Held a respectful and trustworthy relationship with all the boys we have at the organization ranging from 13-20 years old
Childcare Attendant
07/2018 - 10/2018
Whistle Stop Station Rowlett, TX
Participated in professional development learning opportunities to increase knowledge.
Adhered to all company and state policies and guidelines
Supervised age-appropriate activities and lessons.
Assisted 15 children with social, emotional, and behavioral development.
Organize supplies and instructional materials for multiple classrooms.
Delivered exceptional care to groups of children between ages 6 months to 5 years old.
Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.
Communicated with parents or guardians about daily activities, behaviors, and upcoming events.
Delivery Coordinator
Jason’s Deli/ Beaumont, TX
01/2015 – 07/2015
Transferred to:
Jason’s Deli Mesquite, TX
07/2015- 06/2016
●Assigned organizational tasks for store management.
●Implemented job duties and skills from one franchised store to another location with ease without inconsistencies.
●Communicated clearly with Business Executives to place a $100+ order.
●Managed delivery log in the POS system for correct contact information
●Developed close relationships with customers to ensure continuous business.
●Organized and cleaned the front food case to ensure the highest quality and greatest visual appeal for the customers.
●Facilitated callbacks to Delivery clients to ensure the highest quality of service was being served.
References:
Keri Jeansonne
Youth Development Instructor
Opportunity Now
**********@******.***
Lana Wildridge
Assistant Manager
Jason’s Deli
2400 Broadway St.
Beaumont, Texas 77702
****.*******@**********.***