Tara Donnelly

Phone: 772-***-**** Email: aducqd@r.postjobfree.com

Customer Service Representative/Phlebotomist

Summary

Experienced professional to provide exceptional customer relations. Skillful and precise to maintain all duties within my scope of practice. Collecting and verifying client information, insurance verification. Obtaining/Maintaining accurate client records regarding services provided. Proficient in all medical duties, vitals, screen, and prep procedures for Nurse Practitioner and Doctor. Wound care, staple, suture removal, IM injections, drawing labs, EKG’s, ordering supplies, keeping inventory to reorder supplies. Contact patient with lab results, schedule outside procedures if necessary (STAT)

Thrive working under stressful circumstances. Operate office equipment; maintain correspondence files, heavy phone lines, scheduling accordingly, obtain prior authorizations. Order stock/supplies and maintain all patient documentation within all units.

State certified Phlebotomist/ EKG Technician, Medical Assistant. Experienced within level I trauma hospital. Primary care internist, specializing in geriatric care. Participate in seminars, in-services, to keep CEU’s current as well as any other professional activities to keep abreast of the latest developments, technologies, and certifications. Proficient with word processing, EMR, invoices, any/all urgent matters at hand. Proficient in EMR, eClinical, Practice Fusion, Care360, Epic, LabCorp, AdvancedMD.

Key Competencies

Exceptional Organization with Multi-tasking Abilities

Self-Driven, Team Player

Problem Solving Ability with Attention to Detail

Excellent Decision-Making Ability

Communicate with Doctors, Nurses, and Management Efficiently

Work History

Simply Yachts- Yacht Detailer Aug 2022-Nov 2022

Phlebotomist- Port Saint Lucie Hospital, FL June 2021-December 2021

Construction Cleaning- Dirty Deeds Ft. Pierce FL Dec 2019-Feb 2020

All Medical Personnel- Quest Diagnostics November 2019

Cadaver Transport-Sterling Trade Services LLC. 2019-2019 June Treasure Coast, FL

Customer Service Associate Lowe’s 2018-2019 Stuart, FL

Medical Billing Ops- Liberator Medical Supply Inc. 2018-2018 Stuart, FL

Medical Assistant Day Medical Center 2017-2018 November-July Stuart, FL

Sales Associate 7Eleven 2017/2019 Stuart, Fl

Admin Assist/Reiki Master A Center for Alternative Medicine & Spa Deerfield Beach FL

Companion Care Phlebotomist 2011-2016, 2018- Heart to Heart Home Care Port Saint Lucie, FL

Phlebotomy Technician-2014-2015 CSL Plasma Port Saint Lucie, FL

Electrical Helper 2013-2014 Bright State Electrical Fort Lauderdale, FL

Mental Health Technician/Phlebotomist 2010-2011 Brylin Hospital Buffalo, NY

Anesthesia Technician/Phlebotomist 2007-2010 Broward Health Medical Center Ft. Lauderdale, FL

Pre-K Teacher Assistant 2005-2006 Kids Academy Coral Springs, FL

Medical Administrative Assistant/Operating Room 2003-2005 Mercy Hospital Buffalo, NY

Education & Credentials

Certified Nursing Assistant Paramount Training Services Ft Pierce, FL 2019-present

Phlebotomy/EKG Florida Medical Training Institute (Coral Springs, FL) 2011

Medical Assistant Bryant & Stratton College 1/2011-4/2011

Certified Nursing Assistant Absolute Care, NYS 2010-2012

Certified in Basic Life Support, FL 2008 to Present

Microsoft Office, Word, Excel, & PowerPoint

Core Knowledge & Skills

Patient Services, Articulate Communicator, Patient-Focused, Team Building, Nursing Background, Team Leadership, Assessment & First Response, Problem Solving

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