Data Entry Customer Service

CONTACT

EMAIL:

******.******@*****.***

PHONE:

678-***-****

ADDRESS:

*** **** ***** *******, *****

EDUCATION

VIRGINIA COLLEGE ONLINE

Alabama, AL

Completed coursework towards AA Human Resources Management

(Jan 2014)

SKILLS

• Accounts Receivable

• Accounts Payable

• ACH

• Account Reconciliation

• Office Management

• Accounting

• Data Entry

• Customer Service

• Time Management

• Conflict Management

• Cash Application

• General Ledger Reconciliation

• Microsoft Office

• Documentation Review

• EDI

EXPERIENCE

Cash Application Specialist

Delta Dental Insurance Company, Alpharetta, GA / Jul 2019 - Present

• Review, edit and balance daily cash receipt postings download daily deposits from bank system for posting

• Conduct in depth research for unapplied payments

• Investigate misapplied payments to correct and ensure proper allocation

• Process approved cash receipts adjustments as submitted by various departments to ensure accuracy

• Assists with month-end closing procedures

• Track all money received and prepare deposits

• Maintains communication between billing department and sales

• Responsible for applying cash receipts to customer accounts using Oracle database

• Process multiple bank accounts from lock box, wire transfers, live checks and automated clearing house (ACH)

AR/ Posting Specialist

Benevis Inc., Marietta, GA / Jun 2013 - Jul 2019

• Applied Commercial Insurance payments to unpaid patient accounts

• Ensured that all services billed are accurate and within payer regulations prior to posting payments and

making adjustments

• Performed debit/credit adjustments, payment application reversals and corrections as needed

• Responsible for ensuring that all reports completed timely and with a quality goal of greater than 96%

• Scanned EOBs and correspondence into patient accounts

• Responsible for dealing with multiple field inquiries from central billing teams and field offices

Project Manager

The Home Depot, Atlanta, GA / Jun 2000 - Sep 2012

• Met monthly goals to move projects within 24 hours of receiving all completed paperwork

• Initiated team assistance for workload overflow

• Provided static reports for monthly activity

• Completed premeasure of windows, siding, and roofing services

• Liaison between sales and branch installation team to

ensure support and internal networking

• Facilitated weekly conference call meetings with department heads to discuss strategic methods of on the job issues

.

AHAMAD WALKER

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