ADEOSUN,

OMOTOLA RAMON

Residential Address:

**, **** ******* ***,

Iwo Road, Ibadan,

Oyo State

Email:

aducoi@r.postjobfree.com

Phone: 070********

DOB: April 5th, 1981

Marital Status: Married

Sex: Male

State/LGA:Ogun/Ijebu North

PROFILE

Omotola is analytical with excellent attention to detail and customer service orientated and skilled. He always meets and exceeds customers’ expectations. Determined and enthusiastic, seeking long-term employment where he can utilize skills with a strong ethical foundation. To succeed in an environment of growth and achieve job satisfaction and self-development. A company that supports and encourages career and professional development of its employees. SKILLS

Customer retention

Negotiation and Sales

Ability to organize and manage multiple tasks.

Client management

Supervisory

Customer engagement

Troubleshooting

Sales management

Customer care

Communication

Results-oriented

EDUCATION

Olabisi Onabanjo University, Ago-Iwoye, Ogun State B.A (philosophy), 2003-2006

Olabisi Onabanjo University, Ago-Iwoye, Ogun State Diploma in Industrial and Labour Relation System

2000-2003

Molusi College Ijebu Igbo, Ogun State.

WASSCE/NECO {1994-2000}

Christ Apostolic Church primary school

1989-1994

WORK HISTORY

Sales Supervisor/Customer Support

Multipro Consumer Limited

May 2016– current Lagos

Regularly checking in with and working the branch of customer service team to identify timely opportunities to upsell.

Making sure that sales targets set for each month by senior sales management team are achieved.

Working with store manager to effectively meet and exceed sales goals.

Conducts research to identify customer needs, customer acceptance of good and services.

Working with wholesale and retail customers, supporting the sales efforts by solving customer enquiries.

Informing senior manager if customers have any requests.

Making sure every customer is assisted in friendly environment.

Taking part in and working with customer service together to achieve better alignment and communication in our shared missions to acquire and maintain customers was one of the top priorities attached to my job.

Sales Representative

Watson Global Pharmaceutical Company

Jan 2014-feb 2016 Ijebu – Ode

Kept accurate records and documentation for reporting and feedbacks.

Persuade targeted doctors to prescribe our products, utilizing effective selling skills and performing cost- benefit analysis.

Stayed up-to-date with latest medical data.

Acting as the key link between our company and healthcare professionals and aimed at meeting sales targets.

My goal was to increase the visibility and awareness of our company’s pharmaceutical products and maximize sales growth.

Built positive trust relationships with medical representatives to influence targeted group.

Ensuring that product delivers and movements are processed according to company stock guidelines. Management Rep

The Global Rentals

Jan 2012-December 2013 Lagos

Monitor team members’ performance and productivity.

Communicate important updates, messages and expectations to team members.

Meet with management to discuss performance, goals, priorities and expectations.

In the course of fulfilling my supervisory obligations, I ensured that every employee understood his /her duties.

Assigning tasks to everyone equally to avoid overloading some workers.

Entrusted with the duty of identifying the need for more employees and participate in the recruitment of new staff members.

Delegated tasks, duties, to various members of staff.

Planned, arranged and undertook internal audits within company. Customer Service

Elegant Twin Beauty Store and Saloon

Jan 2009- Dec 2011 Lagos

Reduced time spent on inventory by 15% by reorganizing store arrangement .

Some renovations were made and ideas were put in place to attract customers by my initiative.

Maintained customer retention rate 30% above the company average.

Taking or processing orders for a product or service

Answering client or customer questions about properly using or accessing a product or service.

Providing advice on purchasing products or services.

Listening to customer or client complaints or concerns and working to resolve their issues. HOBBIES/INTEREST

Brainstorming, observing, movies etc

REFEREES:

Available on Request

Contact this candidate