Dispatcher/ Driver

RODELIN GEORGES

**** ** *** ***** **** Lauderdale FL 33311 · 954-***-****

*********@*****.***

Secure a position as a team player in a people-oriented organization where I can maximize my customer experience to achieve corporate goals in a challenging environment.

EXPERIENCE

06/2022 – PRESENT

DISPATCHER / DRIVER, LIKE A RIVER LOGISTICS LLC

Job Description for Truck Driver - OTR, Local/Regional I’m responsible for transporting goods from one location to another. I’m also responsible for delivering the products directly to a customer's home or business. I have excellent communication skills and I’m able to interact with customers on a regular basis. I possess good driving skills and safety equipment such as reflective vests and construction hard hat. I follow all roadside inspections and onsite audits compliance with FMCSA. Job Description for Dispatcher

I negotiated contract with Vendors and Shippers. I’ve slashed payroll/benefits administration cost 30% by negotiating pricing and fees, while ensuring the continuation and enhancement of services. I coordinated shipments to various customers; ensured that the correct customer orders were received by our carrier. I performed bookkeeping, document filings, and records of customer requests, work or service performed, charges, expenses, and other dispatch information.

03/2013 – 06/2022

CITY CARRIER, USPS

I’m assigned to deliver and collect mail on foot or by vehicle under varying road and weather conditions in a prescribed area. I maintain professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and procedures commonly used, and geography of the area. I obtain signatures on registered, insured and certified mail. I collect outgoing mail along route, and when necessary, collects money for postage due. I maintain logs to monitor delivery rates and vehicle maintains scheduling. I answer questions about USPS or company policies from customers along routes. I sort mail, including packages, according to delivery sequence. I load sacks and boxes filled with mail onto and off mail truck. I maintain logs to monitor delivery rates and vehicle maintenance scheduling.

2

08/2011 – 03/2013

FULFILLMENT SPECIALIST, ABB OPTICAL GROUP

I use RF gun (electronic scanner) for scanning. I use a cart to pull orders in preparation for shipments. I pack customer orders in preparation for shipment. I prepare warehouse areas for following day shipments. I maintain safety in the work environment by keeping the area free of safety hazards.

EDUCATION

05/2010 - 08/2010

HIGH SCHOOL DIPLOMA, SMITH CHRISTIAN UNIVERSITY

12/2022 -

WASTEWATER CLASS C&B CERTIFICATE, UNIVERSITY OF FLORIDA SKILLS

• Problem Solving

• Critical Thinking

• Strong attention to detail, accuracy and

follow through

• Excellent customer service skills, including

the ability to work well in a team-oriented

environment.

• Enterprise System (Automated Billing,

Payment Processing, Salesforce, Customer

Relationship Management)

• Video Technology (Zoom, Skype, etc.)

• MS Excel/Word/Power Point

• Graphics (Photoshop, Illustrator,

InDesign, Corel Draw)

• Social Media Influencer (Giveaways,

Customer Interaction, Post

Engagements Metrics, etc.)

• Web (HTML, CSS, JavaScript, WordPress)

• QuickBooks (Set up automatic

downloads of all credit and bank

transaction to automate QuickBooks

data entry, Slashed late bill charges

from vendors to zero by automating

payments and etc.)

ACTIVITIES

*Awarded Safety Captain because of my ambition to keep our employee safe from unhazarded events. Making sure we are in compliance with the rules and regulations, USPS.

*Leadership and Innovation Awarded because of my excellent role model and inspire other to work collaboratively and creatively. Demonstrate initiative and promotes a work environment that is respectful, collegial and supportive, ABB Optical Group.

*Completion the Most Volunteer Service Hours to a Non-Profit Organization, USPS

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