Christine Claudio

** ********* ******

Boston, MA 02118

617-***-****

aducml@r.postjobfree.com

EXPERIENCE

Law Offices of Marc D. Schulze, Boston — Claims Administrator

November 2018 - March 2020

• Keeps cases organized by establishing and organizing files; monitoring calendars; maintain hard copy and electronic filing system

• Documenting actions; inputting information into file database and case management software

• Keeps clients informed by maintaining contact; communicating case progress

Boston Medical HealthNet Plan, Charlestown — Customer Care Rep.

September 2016 - June 2018

• Great understanding of insurance types policies, procedures, coverage, etc.

• Proficient in MS Office and data input programs used to collect information for both members and providers

• Collected and updated member information to ensure coverage and customer files were correct

Williamson & Melendez Attorneys At Law, Boston — Legal Assistant

October 2014 - September 2016

• Prepare correspondence and legal papers such as summonses, complaints, motions, responses, and subpoenas under the supervision of an attorney or a paralegal

• Prepare confidential and sensitive documents, and determine matters of top priority and handle accordingly

• Maintain hard copy and electronic filing system, and support attorneys in a legal setting

EDUCATION

Assabet Valley Regional Technical High School, Marlborough — GED

October 2004 - December 2004

SKILLS

Proficient in Microsoft Office (Word, Excel, PowerPoint), Adobe Reader XI, Microsoft Outlook

Excellent customer service, problem solving, and people skills

LANGUAGES

Fluent in Spanish

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