Nicole Walker

Cell: 727-***-****

aducl6@r.postjobfree.com

SKILLS

Creative Problem Solving.

Active Listening.

Conversation Starting.

Empathy and Understanding.

Positive Vocabulary.

Time Management.

Mulitasking.

De-Escalating Customer Concerns.

Reliability.

Handle High Volume Communications (chat, email, calls). EMPLOYMENT HISTORY

Kitchen/Prep/Cashier/Server

Old Shawnee Pizza

FOH & BOH positions as needed

1997 – 2008, 2019- present

Server/Bartender

Blind Box BBQ

2022

Self Employment

Customer Service/Consulting

2016 — present

Client Manager & Legal Assistant

Wilcox Law

Consumer & Contract Law, Landlord/Tenant Law

2013 — 2016

Legal Assistant & Office Manager

The Law Office of W. John Gadd

Consumer, Employment, Plaintiff PI, Workers Comp.

2010 - 2016

Customer Service/Sales Rep

Home Shopping Network

Call Center Rep, Chat Rep

2008 - 2010

EDUCATION

University of Kansas

2003-2004

St. Pete College

1996-1997

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