Laura A. Jones

Johnston, South Carolina

Mobile: 1-301-***-****

Email: aducjt@r.postjobfree.com

Experience:

**/****- **/****

Personnel Security Specialist

Acuity International, Remote

DOS- (Secret)

· Process personnel security clearances.

· Review National Security Questionnaire (SF85 & SF86) and other records to ensure they are correct, complete and in compliance with client’s guidelines prior to submitting for a formal background check.

· Draft follow-up questions for cases where insufficient information was provided, documenting process and ensuring the protection of sensitive information.

· Provide assistance to candidates using Electronic Questionnaire for Investigations Processing

(e-QIP) via unlock/reset accounts and overall navigational assistance.

· Work closely with the Chief Security Officer and Facility Security Officers to ensure security safeguards are met.

· Other duties as assigned.

09/2019- 06/2020

Administrative Project Assistant

Data Federal Corporation, Bethesda Maryland

HHS- (BI/Public Trust)

· Responsible for monitoring and approving time-keeping system for Data Federal staff members.

· Demonstrate excellent customer service to visitors and clients.

· First in line to receive new hire onboarding packages.

· Work closely with new hires and Human Resources to ensure appropriate documents are provided for the onboarding process.

· General clerical duties to include but not limited to photocopying, scanning, data entry, faxing as needed.

· Draft and edit memoranda, emails, and other documents prior to forwarding for upper management approvals.

· Manage calendars/schedules for the Office Director.

· SharePoint document tracking and distribution.

· Provide building access/key fob distribution to Federal employees and contractors.

· Report building operation issues.

· Maintain a supply room and order new supplies as needed.

· Receive, notate and forward incoming calls accordingly.

· Sort and distribute incoming mail accordingly.

· Other duties as assigned.

05/2018- 09/2019

Team Lead/Personnel Security Specialist, Bethesda Maryland HHS- (BI/Public Trust)

· Designated on site manager throughout the duration of task order.

· Responsible for monitoring and approving time-keeping systems for staff members.

· Interview potential candidates.

· Conduct training for new employees.

· Provide on-going support to the Intakes, e-QIP, Badging, and Suitability Departments.

· Handle high volume of administrative duties in a timely and accurate manner.

· Create security profiles for new hires.

· Analyze inbound documents for accuracy submitted for access approval.

· Request updated or missing documents when applicable.

· Request jurisdiction over scheduled investigation from other agencies when applicable.

· Check the Central Verification System (CVS) and Personnel Investigations Processing Systems

(PIPS), where appropriate, applying reciprocity prior to initiating a case in e-QIP.

· Contact employees for omissions and verification of information provided on background investigation.

· Ensure documents are completed properly with no gaps in employment prior to submission to OPM.

· Request and review Fair Credit Report, Fingerprint Results, OF-306, and Resume.

· Schedule and confirm appointments for applicants needing fingerprints and badge enrollments.

· Point of contact for customer inquiries filtering through Servicenow information system; researched issues and provided resolution within (24-hour timeframe) or escalated to a higher source to further investigate.

· Maintain a personal daily spreadsheet to track progress and provide status updates upon request.

05/ 2017- 05/ 2018

Personnel Security Assistant

Visionary Integration Professionals, Washington DC DHS- (Top Secret Clearance)

· Provide support to the Intakes Branch, e-QIP and Periodic Reinvestigation Branches.

· Review security forms for accuracy for employee, applicants, and border patrol agents submitted for Periodic Reinvestigation.

· Identify missing or discrepant information, as well as handle a high volume of phone calls and emails to obtain missing information from applicants.

· Provide information-sensitive tasks such as managing the data entry update of personal and security related information into the Tracking System.

· Provide daily technical assistance to individuals using e-QIP.

· Analyze and resolve e-QIP log on issues via account reset assistance, unlock accounts, e-QIP screen navigation.

· Provide ongoing Help Desk support

· Other duties as assigned.

08/2015- 05/2017

Access Authorization Security Specialist & Certified Reviewing Official WECTEC

VC Summer Units 1 & 2, Jenkinsville, SC

· Create access authorization files for new incoming personnel.

· Schedule Fitness for Duty/Access Authorization training for new, incoming personnel and reinstatements.

· Maintain a weekly new hire roster.

· Evaluate Personal History Questionnaires (PHQs) for completeness.

· Obtain missing information, corrections, or updated information on the PHQ.

· Forward completed PHQs to a third-party vendor for conducting Background Investigations and verifying suitable inquiry questions.

· Determine if Potentially Disqualifying Information is disclosed on an applicant’s PHQ or on the Suitable Inquiry conducted by the third-party vendor.

· Adjudicate derogatory information; determine whether to approve, deny, or revoke access based upon policy procedures, and regulations.

· Prepare denial/revocation letters.

· Terminate individuals on favorable or unfavorable conditions.

· Conduct interviews with individuals reporting a legal action; apply open-ended questions.

· Review case files and determine if employees or subcontractors are eligible for access approvals.

· Enter and maintain Fitness for Duty/Access Authorization information in the EM-PACT database.

· Enter and maintain employee data information in Personnel Access Data System (PADS).

· Proctor employee or subcontractor annual Behavior Observation Program (BOP) Training.

· Other duties as assigned by Fitness for Duty/Access Authorization supervision or management.

02/ 2007- 08/ 2015

Team Lead/ Personnel Security Analyst

Cherokee Information Services, Inc., Rockville Maryland NRC- (‘Q’ /Top Secret)

· Provide excellent customer service to Nuclear Regulatory Commission employees, contractors, and licensees.

· Liaison for NRC clearance verifications; processed visit requests for NRC employees planning off-site visits; verified incoming visitor clearances to NRC facilities or power plant operations.

· Provide hands-on supervision to the contract team to ensure completion of daily tasks.

· Conduct annual evaluations and reviews.

· Provide instruction and training to new team members.

· Monitor the security vault containing approximately 10,000 Security files; and ensure annual destruction of old files are purged appropriately.

· Analyze personnel security forms for government applicants, employees, contractors, and licensees submitted for security clearances and access authorizations.

· Identify missing or discrepant information, as well as handle a high volume of phone calls and emails to obtain missing information from individual applicants.

· Perform information-sensitive tasks, such as managing the data entry update of personal and security related information into the Personnel Security Adjudication Tracking System.

· Provide daily technical assistance to individuals using e-QIP.

· Oversee employee Reinvestigation Program.

· Sort through and distribute all incoming mail accordingly.

· Provide support to Homeland Security Presidential Directive (HSPD-12) procedures, to include collecting identifying (I-9) documents and conducting PIV enrollment for HSPD-12 card issuance.

· Conduct Live Scan fingerprinting for incoming applicants using the Cross Match Technologies fingerprint scanner and transmit to OPM for results.

· Other duties as they were assigned

Skills

· Excellent Customer Service

· Detail Oriented

· Organized

· Ability to interact with others in a professional manner

· Ability to exercise utmost discretion in the handling of Personally Identifiable Information

(PII)

· Ability to work independently in a fast-paced office/remote settings. Education:

· Bladensburg Senior High, Bladensburg, MD; Diploma 1987 Databases & Technical Skills

· OPM & DOD databases: NP2, CVS; JPAS; e-QIP; CPCI; PIPS

· ISMS; SCMS; Identity; Security Manager; MYID; Locator; NANTel; Experian; EM-PACT; Servicenow

Hardware & Software:

· Crossmatch; Scanners; Fax Machines; Xerographic Copiers

· Microsoft Outlook; Excel; Word; Word Perfect

Certifications:

· Code of Conduct; Security Awareness; Behavior Observation Program Training Award 2015:

· Nuclear Regulatory Commission, Personnel Security Branch- Recognized for outstanding performance during my role as Team Lead/Supervisor Volunteer: July 2010

· Reaching Hearts International Church Missionary Trip, Brazil. I participated in a 3-week mission trip focused on preparing the grounds for a school being built in an extremely low poverty area. Activities included: tilling the grounds, planting trees, grass, as well as, serving food to the local community.

References upon request

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