RB

RAYMOND BADU

Professional Summary

A compassionate and caring individual with over 20 years of

dedicated service in a myriad of roles in social work, Rehabilitation of the Disabled, Guidance and Counselling, Human Rights, and Human Resource Management. Passionate about rehabilitating and re-integrating the vulnerable, disadvantaged, and disabled back into society for them to have their normal lives.

Reliable Social Worker, Health Administrator, Community Based Rehabilitation Practitioner offering strong multitasking, problem- solving and communication skills, as well as strengths in promoting and advocacy on the protection and rights of persons living with disability and vulnerable groups. Successful at rehabilitation strategies and giving clients positive experiences to drive loyalty and repeat business. Trained in Social Work, Community Based Rehabilitation and Disability Studies, Human Rights, Guidance and Counselling, Human Resource Management, Health Administration areas and flexible with changing business needs.

Accomplishments

Promoted to (Deputy Chief Health Planner) after 6 years of being Health Administrator.

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Earned “The Best Community Worker” award for meritorious services to the mandatory Ghana National Service Scheme.

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Awarded: "The Most Promising Social Worker Award" 2001/2002 Academic Year- School of Social Work Osu-Accra Ghana.

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Achieved: Developing proposal for funding, facilitated the construction and completion of two rehabilitation centers for kids and adults living with disability in two regions of Ghana - Eastern and Central Regions.

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Collaborated with Cerebral Palsy Africa and ENABLEMENT - Two Dutch organizations to host international conference training in Ghana Winneba on Neurodevelopmental Disability for Africa Master Trainers to address the human resource gap in this field.

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● Supervised a team of 55 staff members.

Work History

aducf9@r.postjobfree.com

+233*********

Accra, Ghana 00233

Website, Portfolio, Profiles

https://m.youtube.com

/playlist?list=UUejzm5fLPN5Jvl8yGeTn

q4A

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https://www.pinterest.com

/pin/774830310861094965/

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● https://web.facebook.com/quist2005

Skills

● MS Office

● Psycho-Social Counseling

● Expense Monitoring

● Verbal and Written Communication

● Customer Service

● Resourceful and Analytical

● Information Confidentiality

● Microsoft PowerPoint

● Leadership

● Training

● Empathy

● Cultural competence

Education

Expected in 01/2024

Kwame Nkrumah University of Science

& Technology

Kumasi, Ghana

Master of Philosophy: Disability,

Rehabilitation & Development

The Salvation Army Health Services (Ministry of Health) - Health Service Administrator, Head CBR Programs

Agona Duakwa, Ghana

09/2017 - Current

The Salvation Army Health Services (Ministry of Health). - Health Service Administrator, Head of Institution

Begoro (Eastern Region), Ghana

10/2015 - 08/2017

Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.

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● Heads and facilitated management meetings.

Validate monthly salaries and payroll management of 55 employees and receive and check weekly income and expenditure and statements.

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● Increased customer loyalty and retention.

Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill, and efficiency.

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Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

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Oversaw successful planning and execution of staff meetings, parties and events.

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Built effective training and coaching strategies to optimize team performance.

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● Created and implemented organizational policies and procedures.

● Oversaw accounting, budgeting, and financial reporting. Implemented and led meetings, opening up a dialog with departmental heads to discuss issues affecting them and suggest ways of improving productivity.

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Met with project stakeholders on regular basis to assess progress and make adjustments.

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Devised tools and benchmarks to improve team performance and monitor production.

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Resolved problems and provide solutions to patients/customers by communicating requirements to subordinates.

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Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.

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● Analyzed current programs to determine effectiveness. Organized and managed contracts directly related to strategic mission of healthcare system.

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Tracked and evaluated statistical data on healthcare activities to make effective program decisions.

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● Managed team schedule and workflow between jobs. Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

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Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.

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Discussed medical histories with patients in effort to provide most effective medical advice.

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06/2021

University of Cape Coast

Cape Coast, Ghana., Ghana

MBA: Human Resources Management

University of Education

Winneba, Central Region, Ghana.

Master of Philosophy: Human Rights

07/2011

University of Education

Winneba, Ghana., Ghana

Bachelor of Education: Guidance &

Counselling

07/2008

University of Education

Winneba, Central Region, Ghana., Ghana

Diploma: Community Based

Rehabilitation & Disability Studies

● Member of Business School

Elected Course Rep/class Leader

2019/2021 academic year

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Awarded: [Currently submitted final

Thesis] transcript available upon

request. (Expected award: MBA-HRM).

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Awarded: Certificate not awarded. The

thesis was deferred but completed

1-year full coursework.

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Member of Graduate Students

Association of Ghana (GRASAG)

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Elected to [Course Rep] for [Human

Rights Class] in [2013]

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.Member of [Student Counselors

Association of Ghana, Winneba

Chapter]

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Received [Salvation Army Medical

Social and Community Services

Sponsorship]

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Completed professional development

in [Guidance and Counseling in

Education]

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Continuing education in [Mphil. in

Human Rights]

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Elected to [Public Relations Officer] for

[Student Counselors Association of

Ghana, Winneba Chapter] in [2009/2011

Academic year]

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Awarded [Bachelor of Education in

Guidance & Counselling]

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● .Member of [Student Special Education

The Salvation Army Health Services (Ministry of Health). - Head of the Department (Rehab. & Social Work).

Agona Duakwa (Central Region), Ghana

01/2013 - 08/2015

The Salvation Army Health Services (Ministry of Health) - Guidance

& Counselling Coordinator

Agona Duakwa (Central Region), Ghana

01/2010 - 12/2014

The Salvation Army Health Services (Ministry of Health) - Executive Secretary (Multi-Sectorial HIV/AIDS Prog

Agona Duakwa, Ghana

04/2009 - 03/2010

Student - Voluntary Worker

Madina Shelter (Accra), Ghana

05/2012 - 12/2012

● Social Work/Human Rights Convener/Medical Social Human Rights Convener on issues related to Disability and Vulnerable groups,

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● Social Casework

counseling services, Rehabilitation Services, and Administrative duties.

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● Supervised students' (local and foreign) internship Programmes, Facilitating Economic & Educational Rehabilitation Programs for the disabled children and young adults

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Provided child protection services, within applicable legislation to prevent the disabled (aged 16 and above) from abuse.

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Reviewed and discussed new in-patients mothers' kid's disability history, treatment and rehabilitation goals, and intervention plans.

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Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.

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Identified and addressed concerns of incoming patients and their kids living with a disability.

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Maintained positive relationships with patients, staff, the community, and the administration.

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Regularly met with patients and management staff to confirm success and identify problem areas.

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Collaborated with the clinical staff and therapists to define therapy objectives and analyze progress.

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Supervised and organized monthly support group meetings for the HIV/AIDS victims

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Supply nutritional supplements prescribed by a qualified physician.

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Organized weekly meetings with the orphan vulnerable children for games and counseling sections.

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Counseling services for the adult victims as part of the rehabilitation process. as

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Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.

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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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● Carried out day-day-day duties accurately and efficiently. 06/2003

School of Social Work (Dept. of Social

Welfare)

Osu-Accra, Ghana.

Certificate : Generic Social Work

10/2016

Ghana Institute of Mgt. & Public

Administration

Accra, Ghana., Ghana

Certificate (two Months Program): Health

Administration And Management

Student of Ghana, Winneba Chapter]

Received [Salvation Army Medical

Social and Community Services

Sponsorship]

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Completed professional development

in [Community Based Rehabilitation

and Disability Studies CBR&DS]

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Continuing education in [MPHIL.

Disability, Rehabilitation and

Development]

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Elected to [Course Representative to

Student Representative Council -SRC]

for [SRC Parliament] in [2006/2008

Academic year]

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● Awarded [Diploma in Rehabilitation]

Received [Salvation Army Medical

Social and Community Services

Sponsorship]

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Completed professional development

in [Social Work]

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Continuing education in

[Rehabilitation]

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Elected to [Comic Director] for [Student

Campus Entertainment Media] in

[2001/2002 Academic year]

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● Awarded [Certificate in Social Work]

Awarded "The Most Promising Social

Worker Award"

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Awarded (Certificate in Health

Administration and Management).

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Completed professional development

in [Health Administration and

Management]

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Received [Full Scholarship from The

Salvation Army Health Services]

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Student - Practical Field Intern

Begoro, Ghana

02/2008 - 05/2008

Mephibosheth Mentally Handicap Rehabilitation Centre - Internship Student

Apam (Central Region), Ghana

06/2007 - 08/2007

● Rescued Children to the Rehabilitation Home

Greeted visitors, answered questions, and assisted with individual needs or requests.

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● Assist in rescue missions

Organized weekly meetings with the children for games, guidance, and counseling services as part of the rehabilitation process.

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● Assisted with event coordination and on-site support. Helped with natural disaster cleanup and assisted with restoration tasks after incidents.

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● Assisted with special events or programs.

Coordinated food, clothing, and household items for disadvantaged individuals and families.

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Engaged in community outreach to aid program mission centered on community support and enrichment.

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Planned and delivered numerous activities and special events for programs and services.

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Assisted program manager with planning and fundraising responsibilities.

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Organize meetings and play activities for the children at the rehabilitation center.

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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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● Carried out day-day-day duties accurately and efficiently. Demonstrated respect, friendliness, and willingness to help wherever needed.

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● Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.

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Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.

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Maintained excellent attendance record, consistently arriving to work on time.

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Developed and maintained courteous and effective working relationships.

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Offered friendly and efficient service to customers, handled challenging situations with ease.

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Assist in the classroom as a supporting teacher to the kids in the home.

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Playing supporting roles in feeding, cleaning, and designing play activities for the children.

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● Analyzed problems, identified solutions, and made decisions. Worked on projects using knowledge gained in classes to put together recommendations for issues.

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● Restocked office supplies and retrieved files for staff. Certifications

Executive Secretary MSHAP (Multi-

Sectorial HIV/AIDS Program), Salvation

PLWHA (People Living with HIV/AIDS

Support Group) Agona Duakwa-Ghana

Ghana AIDS Commission

Department of Social Welfare - Eastern Regional Office - Student Intern

Koforidua (Eastern Region), Ghana

02/2003 - 04/2003

The Salvation Army Comunity Based Rehabilitation Center - Voluntary Worker

Several Communities (Osino, Akroso, Asamankes, Duakwa etc,), Ghana

12/1996 - 03/2001

Took detailed meeting minutes, prepared meeting rooms, and compiled paperwork for to support department.

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● Teach and Support the kids in their class homework.

● Offered psycho-social counseling to both

Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.

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● Carried out day-day-day duties accurately and efficiently. Used critical thinking to break down problems, evaluate solutions and make decisions.

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● I was the link between the patient and their families.

● Was deeply involved in the prison after-care services. Developed and maintained courteous and effective working relationships.

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● Offering counseling and guidance to the prison inmates.

● Performed administrative duties and staff support tasks.

● Planned, prepared, and participated in weekly meetings and events.

● Gained operational knowledge and supported departmental needs. Reported back to the instructor to receive day-to-day tasks and responsibilities.

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Communicated effectively with heads of department and staff and accepted critiques and suggestions for areas of improvement.

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Assist persons living with disability and their families, giving help and advice on referrals.

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● Worked in six communities in the Eastern region of Ghana Played advocacy role and provided counseling to the disabled and their families.

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Teamed with community organizations and government agencies to increase outreach and service utilization.

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Planned and delivered numerous activities and special events for programs and services.

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Conferred with representatives of local governments to assess and meet community needs.

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Additional Information

HONOURS & AWARDED: "Most Promising Social Worker

Award" 2002/2003, School of Social Work, Dept. of Social Welfare. Ghana

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"Best Community Worker Award" 2003/2004 National Service Personnel Association of Ghana- Agona West Municipal District.

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CONFERENCES & SEMINARS “Disability Situation in Ghana in relation to Duakwa Salvation Army CBR Project” June 28, 2013, A presentation paper was presented in a seminar at a youth festival during the 125 years Anniversary of the Salvation Army's establishment in Norway, Iceland, and the Faeroe's Territory. Seminar organized by the youth department of The Salvation Army in Norway at Moss City Corps

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“Societal Beliefs and Perceptions about People Living with Cerebral Palsy in Ghana” 2011 Paper presented at a stakeholders' workshop on the two-month educational campaign on the Vodafone World of Difference Project at The Salvation Army Community Based Rehabilitation Centre at Agona Duakwa, Ghana. Sponsored by Vodafone Ghana Foundation and organized by Duakwa Salvation Army Community Based Rehabilitation Program (CBRP).

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Affiliations

● National Association of Social Workers

● Christian Health Association of Ghana (CHAG)

● African Palliative Care Association

Member Health Service Workers Union of TUC, Ghana (2004 – present)

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● The Salvation Army Medical Social & Community Services Country representative for Cerebral Palsy Africa – Netherlands

(Non-Governmental Organization

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● Student Counselors Association of Ghana, Winneba chapter. Watching Football and playing table tennis

Since my childhood, I had been playing football and also love watching especially when the Ghanaian National Team is playing. I follow the English Premier League, Bundesliga, Seria A, Ghanaian Premier League, as well as most of the major premier leagues in the world.

when it comes to table tennis, I play it for fun I am not a professional player but it is something given the opportunity I can develop the sport.

Languages

English

Advanced (C1)

French

Beginner (A1)

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