Front Desk Customer Service

PATRICK THOMAS

*** ***** ******, *** ****, NY ***02 929-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Highly motivated and customer service driven professional seeking a position that values my skills and will contribute to my continuing career development. Positive attitude and demeanor. Learns new approaches quickly and effectively. Systems driven and organized. Excellent communications and listening skills. TRAINING & CERTIFICATIONS

ACI Hands-On Masonry Restoration Training Queens, NY Hands-On Training:

Bricklaying Caulking Patching

Pointing Roofing Stucco

Suspended Scaffold Tools Safety Waterproofing Certifications Received:

30-hour OSHA NYC DOB 4-HR Supported

Scaffold User

NYC DOB 16-HR Suspended

Scaffold User

Respirable Crystalline Silica

Protection

Fall Prevention Training

Awareness

Additional Cert:

4-HR Flagging

PROFESSIONAL EXPERIENCE

Mechanic

Repair and maintain the operating condition of industrial production or processing machinery or equipment

Repair or replace broken or malfunctioning components of machinery or equipment

Disassembled machinery or equipment to remove parts and make repairs

Observe and test the operation of machinery or equipment to diagnose malfunctions, using voltmeters or other testing devices

Reassemble equipment after completion of inspections, testing or repairs

Clean, lubricate or adjust parts, equipment or machinery

Examine parts for defects, such as breakage or excessive wear

Operate newly repaired machinery or equipment to verify the adequacy of repairs

Analyze test result, machine error messages, or information obtained from operators to diagnose equipment problems.

Front Desk Clerk

Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Scheduled appointments and maintain and update appointment calendars.

Heard and resolved complaints from customers or the public.

Filed and maintained records

PROFESSIONAL WORK HISTORY

Start Elevator Mechanic 11/2013 – 02/2014

Arco Elevator Mechanic 11/2009 – 11/2013

Preferred Electric Mechanic 2003 – 2008

EDUCATION

University Heights High School

High School Diploma

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