Unit Secretary Care Technician
Resume:
John Grabowski
Results-Driven Healthcare Leader
Lombard, IL 60148
*********@*****.***
Nursing Leader Healthcare Management Policies & Procedures Operational Excellence Process Improvements Quality & Safety Proud US Military Veteran and dynamic, compassionate Nursing Professional highly respected for leading daily operations to deliver quality performance and prompt and efficient care through exceptional diagnostic services. Leverages industry expertise to provide outstanding clinical education, mentoring and training nursing staff to develop collaborative teams. Motivational leadership style informed by strong business acumen and adherence to the highest standards of clinical practice. Proven ability to quickly assess strengths and weaknesses and initiate process improvements to guarantee efficiency, accuracy, and top-quality care. Demonstrated capability of consulting with diverse stakeholders, translating complex ideas into understandable, actionable information. Exceptional academic qualifications, including work toward a Master of Business Administration
(expected graduation in December 2023) and a Master of Science in Nursing from Western Governors University.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cardiovascular Service Line Director
OSF Little Company of Mary Medical Center - Evergreen Park, IL January 2021 to August 2022
· Provides oversight and direction in establishing and maintaining a system for developing, reviewing, approving and disseminating standards of clinical practice including, but not limited to: quality, education, advanced practice, and clinical operations within the division and the medical center.
· Makes recommendations on policy issues and technology needs regarding clinical practice. Responsible for the identification of opportunities to attain superior quality, safety and cost, including the implementation of solution sets and ongoing evaluation of performance, by working collaboratively with medical staff, other clinical leaders, and ancillary departments.
· Responsible for the planning, directing and evaluating operational performance of the division, including management of capital, financial and human resources. Diagnostic Cardiology Manager
RUSH UNIVERSITY MEDICAL CENTER - Chicago, IL
January 2017 to December 2021
· Oversee daily operations of multidisciplinary service line with 200+ FTEs and 8 supervisors.
· Champion numerous process and quality improvements across service line through interdepartmental collaboration and staff engagement.
· Assist in the development of new cardiac PET program and stress MRI protocol.
· Create new workflows to support safe and efficient diagnostic testing during COVID-19 pandemic.
· Develop ultrasound guided PIV program to decrease the number of exam cancellations, positively impacting both patient satisfaction and schedule utilization.
· Collaborate with local community colleges to provide clinical affiliations and employment opportunities in support of employment equity to local communities. Contrast Media Sales Specialist
GE HEALTHCARE - CHICAGO, IL
January 2017 to December 2018
· Conducted educational in-services on four healthcare products to current and prospective clients in CT, MRI, echo, and radiology departments throughout the Chicago region.
· Ensured the highest levels of achievement while educating physicians, nurses, and technologists.
· Promoted success and engaged physicians, nurses, and technologists in the learning process. Manager/Charge Registered Nurse, Diagnostic Services-Stress Lab RUSH UNIVERSITY MEDICAL CENTER - CHICAGO, IL, ST
January 2014 to December 2017
· Provided nursing leadership of multi-modality diagnostic services department, including echocardiography, CT, MRI, nuclear medicine, ultrasound, and fluoroscopy.
· Developed process improvement strategies and create new workflows to improve diagnostic exam quality and maximize schedule capacity.
· Increased employee engagement scores from 40% to 100% as clinical coordinator.
· Built and maintained excellent working relationships with reading physicians and cardiology fellows.
· Achieved consistently high levels of patient and physician feedback for excellent care and prompt concern resolution, enhancing patient satisfaction scores.
· Collaborated with medical director on creation of new stress testing protocols to increase testing efficiency.
Registered Nurse
MACNEAL HOSPITAL - BERWYN, IL
January 2012 to December 2014
· Delivered essential medical support in the Emergency Department and floated to the Gastroenterology Lab and Post-Anesthesia Care areas as well.
· Provided critical care and life-saving interventions as a member of an interdisciplinary healthcare team.
· Worked with patients and families to ensure a high level of patient satisfaction, increasing satisfaction scores.
· Contributed to the implementation of Lean Six Sigma methodology hospital-wide by gathering data and documenting processes to enhance operational efficiency. Unit Secretary, Patient Care Technician
ELMHURST MEMORIAL HEALTHCARE - ELMHURST, IL
January 2009 to December 2012
· Served as unit counsel representative and spearheaded initiatives to improve processes and procedures to achieve Magnet status.
· Liaised between patients and health care providers while remaining compliant with HIPPA standards.
· Accurately and efficiently documented and entered pertinent patient information into appropriate data maintenance systems to ensure ongoing and current patient statistics. Mortgage Banker
First Bank - Lombard, IL
January 2007 to December 2009
Account Executive
Decision One Mortgage - Lombard, IL
January 2004 to December 2007
Account
Executive
RMBG Incorporated - Charlotte, NC
January 2003 to December 2004
Education
Master of Business Administration (Candidate) in Health/Health Care Administration/Management
WESTERN GOVERNORS UNIVERSITY - Salt Lake City, UT
January 2022 to Present
Master of Science in Nursing – Education
WESTERN GOVERNORS UNIVERSITY - SALT LAKE CITY, UT
Bachelor of Science in Nursing
PURDUE UNIVERSITY - WEST LAFAYETTE, IN
Associate Degree in Nursing
MORTON COLLEGE - CICERO, IL
Skills
• Quality Oversight
• Training & Team Development
• Patient Satisfaction
• Process Improvement
• Employee Engagement
• HR Engagement
• Program Development
• Interprofessional Collaboration
• Regulatory Compliance
• Accreditation Readiness
• Conflict Resolution
• Infection Prevention
• Medical Imaging
• Epic
• Lean Six Sigma
• Critical Care Experience
• Nursing
• Employee Evaluation
• HIPAA
• Management
• Nurse management
• Leadership
Links
https://www.linkedin.com/in/john-grabowski-msn-rn-310031121/ Certifications and Licenses
RN License
BLS Certification
PALS Certification
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