Personal Assistant Customer Service

KP KATHERINE

ELIZABETH PIEDRA

*****.*****************@*****.*** H: 509-***-**** C:

509-***-**** Wapato, City, Farms, Moxee City, Yakima, WA 98951 WWW: Bold Profile

PROFESSIONAL

SUMMARY

Women with strong technical skills and the ability to learn concept. Energetic and reliable, working with a diverse group of people Committed and motivated Assistant with exceptional customer service and decision making skills. Strong work ethic and professional demeanor and great initiative. Also, resourceful and accomplished with extensive office operations and personnel organization expertise. Customer Service Associate knowledgeable. Resourceful Personal Assistant who is a fast learner and can quickly incorporates and implements new procedures to maximize efficiency and productivity. Experienced of personal assistant effective at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and handling childcare and household tasks. Detail-oriented Bookkeeper with financial reporting and regulatory compliance expertise. Managed bookkeeping services for few private clients and consistently adhered to complex standards. Exceptional bookkeeping, reporting and communications skills enabled impressive results. Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Organized Bookkeeper proficient in QuickBooks and Adobe software. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue.

SKILLS Core Qualification

Excel Spreadsheet

Office Suite knowledge

Microsoft Office

Database Maintenance

Organized

Computer Proficient

Computer Skills

Fast learning

Freight

Bookkeeping

Financial Recordkeeping

Monetary Transactions

Record Reconciliation

Precision and Accuracy

Income Statements

Monthly Reconciliations

Profit and Loss Statements

Microsoft Office, Excel,

PowerPoint

Quick learner

Energetic and organized

Flexible

Team player

Proper phone etiquette

Critical thinker

Spreadsheet management

Conference planning

Accounts Payable and

Receivable

Accounting and Bookkeeping

Vendor Invoice Matching

Word Processing

Cash Deposits and Receipts

Confidential Data Protection

Information Updates

WORK HISTORY Bookkeeper Bookkeeper Services - Wapato, WA Maintained and processed invoices, deposits and money logs. Completed payroll for employees and maintained detailed records of procedures.

Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts. Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.

Established QuickBooks accounting system to reflect accurate financial records.

Organized and carried out proactive month-end, quarterly and year-end processes.

Reported financial data and updated financial records in ledgers and journals.

Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.

Verified postings to ledgers to confirm accurate entry and account balances.

Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.

Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances. Reviewed and processed employee expense reports and vendor invoices for payment.

Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.

Cherry Olson Prosser W.A 01/2011

Blue bey, company N/A

Trained line personnel on quality control procedures Created maintenance work orders related to general facility upkeep Maintained quality inspection records database

Graded raw materials based on checklist of quality standards Documented products checked, grades assigned and rejected items in master logs

Inspected and maintained equipment for sorting

EDUCATION Latinx Training Center, Wapato 11/2022

Associate of Applied Science: Bookkeeper's Completion Certificate And QuickBooks

Yakima Valley Community College, Yakima, WA 06/2012 Associate of Science: Information Technology-General Yakima Valley Community College, Yakima, WA 06/2012 Associate of Science: PowerPoint

Yakima Valley Community College, Yakima, WA 06/2012 Certificate On Managing And Maintaining The PC: Bachelor of Networking – System Administration

GPA: 3.4, Member of Club Latino and Member of Club Gear-up ADDITIONAL

INFORMATION

Experience I know how to coordinate all department functions for team of 75 employees. I am successfully established effective systems for record retention by creating database for daily correspondence tracking. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. I

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