Kelly Reed

Murray, KY

aduc63@r.postjobfree.com

+1-270-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Site Manager

Volunteer development management - Clinton, KY

August 2021 to Present

I am managing 4 properties that together makeb87 units. I collect rent make deposit, handle anything tenants need. Run them by company policy.

Front Desk Receptionist

Furkidz - Paducah, KY

January 2021 to May 2021

Greeting Clients, answering phones and directing customers, filing paperwork and making personal files for new customers. Helping schedule appts for the grooming and booking stays for animals. Working with standard office equipment

Store Manager

Sally Beauty - Murray, KY

October 2018 to June 2020

Ran store according to company policy. Interviewing hiring and termination process if needed. Kept inventory. Training to new employes. Ordering inventory. Payroll, scheduling and providing customer service

Front desk manager

Red Roof Inns, Inc. - Murray, KY

July 2018 to July 2019

Greeting customers. Training new employees when they are hired of company policies. Scheduling employees shifts and payroll. Answering phones using computers to check in and out customers. Handling all customer complaints.

General Manager

Newcomb Oil Co., LLC. DBA FiveStar Food Mart - Murray, KY March 2015 to October 2018

Making sure store was ran by company policy. Inventory payroll scheduling employes hiring interviewing and termination when needed. Training of employees. Ordering products. Handling customers. Accounting Clerk and supervisor

Kroger - Murray, KY

November 2012 to February 2015

Accounting and bookkeeping daily. Deposits and accounts payable. Ran customer service desk. Returns and checking out customers handling complaints. Answering phones western unions. Check cashing supervised other employees

Swing Shift Manager

McDonald's - Franklin, KY

October 2007 to December 2008

I opened the store with my crew, I was responsible for my crew members breaks, running the floor placing crew where they were needed on that shift. Cover shifts. Counting money and making deposits. Cooking food and serving. Taking orders from customers. Training new crew when needed or if anything changed with our company.

Education

Associate in business management in Business and employee development Stratford University - Murray, KY

April 2017 to June 2019

High school diploma in Standard

Calloway County High School - Murray, KY

August 2000 to May 2004

Skills

• Accounting

• Accounts Payable

• Computer Operation

• Financial Report Writing

• Human Resources

• Microsoft Outlook

• Office Management

• Payroll

• Bookkeeping

• Management

• Computer skills

• Accounts Receivable

• Event Planning

• QuickBooks

• Account Reconciliation

• Journal Entries

• Bank Reconciliation

• General Ledger Accounting

• Auditing

• Financial Statement Preparation

• Interviewing

• Financial Analysis

• Tax Experience

• Management (10+ years)

• Supervising experience

• Pricing

• Merchandising

• Microsoft Dynamics GP

• Negotiation

• Computer literacy

• Retail sales

• Sales

• Microsoft Office

• Property management (10+ years)

• Property leasing (10+ years)

• Cash management (10+ years)

• Training & development (9 years)

• Profit & Loss

• Financial Modeling

• Microsoft Excel

• Social media management

• Retail management

• Yardi

• Leadership

• Financial services

• Front desk

• Time management

• Accounting software

• Microsoft Word

• Hotel experience

• Hotel management

• Purchasing

• Financial concepts

• Paychex

• Customer service

• OneSite

• Caregiving

• Meal preparation

Awards

Employee of the month

April 2013

Kroger

Certifications and Licenses

Certified Food Service Manager

June 2015 to Present

Ran and served deli food

Food Handler Certification

Assessments

Call center customer service — Expert

June 2021

Applying customer service skills in a call center setting Full results: Expert

Customer service — Highly Proficient

June 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Work motivation — Highly Proficient

July 2021

Level of motivation and discipline applied toward work Full results: Highly Proficient

Sales skills — Highly Proficient

July 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Attention to detail — Highly Proficient

October 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

General manager (hospitality) — Proficient

October 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Scheduling — Proficient

October 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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