Dental Assistant Sales Associate
Resume:
Robin Ollie
Altoona, IA *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Dental Office Manager
A Plus Iowa Dental - Des Moines, IA
May 2015 to Present
• Office Manager
• Insurance Billing
• Following up on outstanding Claims
• Follow Up Prior Authorization
• Treatment Plans
• Insurance Verification Competency
• Scheduling both Patients and Staff
• Provider credentialing
• Collections
• Ordering Supplies
• Monthly Budgets
Patient Financial Coordinator/CAC Certified Application Counselor Unity Point Health - Des Moines, IA
October 2017 to October 2020
• Self pay patient screenings
• Work closely w/ authorization team to assist self pay patients and prepare for financial assistance reviews
• Identifying all sources of potential payers
• Assisting patients with applying for state benefits
• Follow up on state applications submitted
• Documentation of all accounts worked
Lead Dental Assistant/ Front Office Coordinator
Iowa Dental Clinic - Des Moines, IA
July 2012 to June 2015
• Collecting co payments and account balances
• Patterson Eagle soft
• Ordering supplies
• General filing duties
• Verifying insurance information
• Confirming appointments
• Pulling charts
• Problem Solver
• Scheduling appointments
• Checking patients in/out
• Digital X-ray
• Impressions
• Educating patients
• Chair side Assisting Duties
• Sterilization and Cleaning
• Assisting patients with referral appointments
Dental Assistant
Linda Subs - Ankeny, IA
October 2010 to September 2012
• Filling in for dental assistants
• Maternity leaves and vacations
• Oral Surgery
• Chair side assisting duties
• Sterilization and Cleaning
• Patient Services
• Digital X-rays
• Impression
Dental Assistant
Aspen Dental - Ankeny, IA
August 2009 to December 2011
• Chair side assisting duties
• Sterilization and cleaning
• Traveling with oral surgeon
• surgery, and wisdom teeth extractions
• Impressions
• Educating patients
Dental Assistant - Internship
Aspen Dental - Des Moines, IA
July 2009 to August 2009
• X-rays
• Chair side assisting duties
• Sterilization and cleaning
Customer Service Representative
Spherion Agency
November 2008 to April 2009
• Data Entry
• Customer Service
• Order Fulfillment
• Inbound calls
• Outbound Calls
Sales Associate
Walmart - Des Moines, IA
March 2007 to November 2007
• Customer Service
• Inventory and stocking
• Relief cashier
Sales Associate
Sears Roebuck - Des Moines, IA
April 2006 to November 2006
• Customer Service
• Cashier
Education
Patient Intake and Billing Certificate
Des Moines Area Community College
September 2017 to November 2017
Associates in Dental Assistant Specialist
Vatterott College - Des Moines, IA
April 2008 to August 2009
General education and computer classes
Kaplan University - Urbandale, IA
January 2008 to May 2008
Skills
• Appointment Scheduling proficiency
• Insurance Billing specialist
• 41 WPM keyboarding
• Insurance verification competency
• Chairside Assisting
• Dental Assisting
• Dental Receptionist
• Eaglesoft
• Medical Imaging
• Dentrix
• Order Fulfillment
• Microsoft Office
• Medical Scheduling
• Infection Control Training
• Epic
• Phone Etiquette
• Laboratory Experience
• EMR Systems
• Medical Terminology
• Clerical Experience
• Anatomy Knowledge
• Medical Records
• Medical Coding
• Office Management
• Order Entry
• Transcription
• English
• HIPAA
• Microsoft Powerpoint
• Windows
• Analysis skills
• Documentation review
• Management
• ICD-10
• Time management
• Microsoft Excel
• ICD-9
• Dental office experience
• Customer service
• SaaS
Awards
Deans list
January 2019
For maintaining a 3.5 gpa
Certifications and Licenses
Expanded Functions Dental Asssistant
Present
Assessments
Following directions — Highly Proficient
November 2020
Following multi-step instructions.
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
May 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Basic attention to detail — Proficient
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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