MARSHA M. WILLIAMS

** ******* ******, *** ******, DE. 19720 +

(Cell!302-***-**** (Home}302-***-****

aduc2k@r.postjobfree.com

— SUMMARY ———

Motivated administration professional skilled at building strong working relationsh:ps with fellow stat; supervisors and

community meméers, Public relations exper.

HIGHLIGHTS

Public policy background © Customer service

Data collection atid analysis # System improvements

Financial policy development = Porward-thinking minds

Exceptional organizational skills # Strong initiative

Inter-gevernmental and legistative relations * Resourvelulness

Analylica! thinker + HIPAA compliance

* Documentation

© 1CD-¥ coding experience

Data entry

Tuventory coordination

Cliett relations

Critical thinking skilts

Work well independently

Professional demeanor

Cortified Peer Courselor for the Ariputee Coalition of America.

Social Worker Assistant for the Scate of Delaware

Cert-Fed Medical Coder und Billing

Promoted to Administrative Assistant Ul aller just 1 year in Division of Substance Abuse and Mental Health

Appointed to work on Special Projects: Mental Hea.th TransZormution Grant (Trauma-informed Care) and Qualiry

Process Review (QPR)

= — EXPERIENCE

DELAWARE HEALTH AND SOCIAL SERVICES/DIVISION OF SUBSTANCE ABL'

MEALTHSTATE OF DELAWARE

New Custle, DE

Adininistrative Assistant UL 19/2092 10 Current

Fanering Consumer Reporting Forms (CRF) data information inte DAMART

Croate Waster Clizi! Index (MCD) for new clients

Researea client data information in MCI system

Desig, evuluite, recommend and approve chayes uf fame and reports

Crowte and ma:niain dalabase to ensure the availability of accurate aud timely date analysis

Process informatior to include sorting, coding, fling, an retrieving data; establishing new files and new Sling systems

maintaining control uf data and conduets follow up ta anaintain continuity of operations; purges and dispose of

datwrecords

Aaalyze routire operating practices and procedures and snake reconmandalions to ensure smooth and etfivient affice

operations

Maincain Giles ir accordance with state and federal documentation laws

Use Microsoft Acvess to crented, edi, and run monthly und annua! reports for manageneat and outside providers

Analyze data gathered wad cicyelop solutiocs or alternative methods or proceeding

Work on Special Projects such as the Mental Flealth Transfarmetion Grunt end Quality Process Review

DELAWARE HEALTH AND SOCIAL SERVICES/DIVISTON OF SUBSTANCE ABUSE AND MENTAL

HEALTHSTATE OF DELAWARE

New Castle, DE

iw AND MENTAL,

Administrative Assistant 1 972011 to 10/2012

Fotering Consumer Reporting Forms (CRF) data intormation intn DAMART

Create Master Client index (MCI) for naw clients

Research client data information iu MCi system

Design, evaluate, recommend and apprave changes of forms and reparts

Create and maintain database to ensure the availability af accneace and timety data anatysis

Process information to include sorting, vading, fling, and resrieving data; establishing now

‘naineaining concrol of data and conducts fotlew up to maintain cont nuity oF ope

datwirevords

Acalyze routing operating practices and procedures and meke reconimendations to ensure smoath and efficient office

operation

Misintaia files in accordance with state and federal docuntentation laws

Use Microsoft Access to created, adit, and run monchiy and annuat reports for management and outside providers

Analyze data gathered and develop solutions or altemative methods or pracceding

MAWON & MARVEL, PA.

Wilmington, DE

“Ceam tnformation Specialist 03/2000 ta 10/2006

Completed case research via LexisNexis and Westlaw databases, Collected data to prepare aad drafi sctilement

packages for clisnts, [nterpreted and relayed loyal information in a cleae format for sents, Progessed a'l assigned casos

scvord:ng 0 company and client service levet agreements, Redacted confidential information écom all legal documents

on a case by case basis. Trained nev: employces on office exuipment and job duties. Used computer dataoases, credit

reports, tex and legal filings to locate persons and compile infurmation for investigalions. Drafted, received and tracked

due diligence checklist, Organized lcgal memoranda and client corvespondoncs. Opened nev: elaicn files. Gathered and

analyzed research date regurding statutes, decisions, lonal articles and eades. Supported a ceam of six attorneys with

generating and filing of pleadings, motions und various court documents. Drafted, organized and reviewed transactional

documents ineluding comorote tuinutes, consents, UCC Filings, name change, DBAM?s, entity formation und dissolution

documents, Verified that information -n the computer system was up-to-date and accurate, Eliminated outdated records

by sending the records to be scanned. Compiled statisticat information for special reports. Created mozthly ceports for

rovords, closed lerminaced records and campteted ckart audits. Verifies and logged in deadlines for responding to dally

inquiries, Successfully established effective systems for record recention by creating database for aaily correspondence

tracking.

les und new Filing eystem

tions; purges und dispose af

- EDUCATION

CERTIFICATION: HEALTH CLAIMS SPECIASIS1/ MEDICAL CODING AND BILLING 201

Harris Sehool of Business, Wilmington, DE, United State

Matica, Termiaulogy, Anatomy, Medical Coding, Keyboarding, Billing & Coding Forms, Word Processing, Business

Mach, Computerized Billing simulation, Heulth Claixs Vheory, Cods's English, Cxcel Spreadsheets, Health insurance

Claim Forms, HIPAA Campliance, OSHA Standards, Hospital’Meaical Billitig

BUSINES ADMINIS [RATION 1982

Universily of Delaware, Newark, DF. United States,

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