Hello,

I’m grateful for the opportunity to apply for the open Receptionist role at your company. After reviewing your job description, it’s clear that you’re looking for a versatile candidate to handle the numerous and varied responsibilities associated with this role. Given these requirements, I am certain that I can meet and exceed all expectations.

I am a hard-working professional who has been consistently praised as efficient by my co-workers and management. Over the course of my 15 years career. I’ve developed a skill set directly relevant to the Customer Service Representative role you are hiring for, including customer satisfaction and customer service. Overall, I have consistently demonstrated problem-solving, communication, and teamwork abilities in every aspect of my Client Support Specialist role at Good Done Great, and I invite you to review my detailed achievements in the attached resume.

After reviewing my resume, I hope you will agree that I am the type of skilled and resourceful candidate you are looking for. I look forward to elaborating on how my varied skill sets and abilities will benefit your organization. Please contact me at 843-***-**** or via email at aduc04@r.postjobfree.com to arrange for a convenient meeting time.

Thank you for your consideration, and I look forward to hearing from you soon.

Sincerely,

Kyndra Anderson

Kyndra Anderson

Credit Central Loan &Taxes

Summerville, SC 29485

aduc04@r.postjobfree.com - 843-***-****

WORK EXPERIENCE

Assistant Manager

Credit Central, LLC - North Charleston, SC - June 2013 to Present

Customer service, taking incoming calls, making outgoing calls, field visiting, taxes, I provide and help with Client financial needs.

Money Express Specialist

H&R Block - Charleston, SC - December 2012 to October 2013

Excellent in exceeding daily debit card application goals and marketing strategies

*Successfully interacted with customers and built trust and loyalty.

*Address customers concerns and inquiries in a timely manner.

Retention Supervisor

IQOR, Inc - N Charleston, SC - March 2008 to April 2011

Provided customers with information concerning their accounts

*Processed secured payments.

*Trained employees, monitored team members' intake calls, and exceeded daily customer calls by 100 calls a day. Achieved monthly goals in an average of $100-300 in bonuses per month.

Substitute Teacher

Susan G. Boykin Academy Charter School - Charleston, SC - January 2004 to March 2008

Provided curriculum tutoring and guidance to students with academic difficulties

*Created a comfortable and enthusiastic environment for the nurturing of the students.

*Lead in After School, Cheerleading and athletic programs that geared towards kids with ADHD.

Cashier

N Charleston, SC - January 1998 to July 2003

Accurately managed cash and credit card transactions along with reconciling cash draw.

*Handled customer inquiries in a professional manner via face to face and phone.

*Responsible for maintain a clean and orderly work area.

EDUCATION

Burke High School - Charleston, SC 1991

ADDITIONAL INFORMATION

Experienced Customer Service professional with over ten plus years of experience dealing with collections, administrative and general customer service skills

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