Medical Billing Customer Service
Resume:
Brianna Rowsom
Boerne, TX *****
adubzz@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Expo/To-go specialist
Another Broken Egg Cafe - Beavercreek, OH
April 2022 to September 2022
• Ensure the efficient flow of orders from the waiters to the kitchen.
• Ensure orders are being prepared with the correct priority.
• Assist in the final preparation of dishes.
• Check dishes before delivery for accuracy, presentation and temperature.
• Deliver orders to maintain fast service
• Eliminate obstacles in service, food preparation lines or dishwashing
• Inspect the premises according to quality and sanitation standards and assist in cleaning
• Transfer important information between the kitchen and the wait staff ( when a customer has a particular request)
• Handle complaints from clients to preserve the restaurant’s reputation
• Support other tasks as needed (to go/ telephone orders) Level I Assembler
Eastman Kodak - Kettering, OH
January 2020 to March 2021
• Collaborated with engineers and design teams for production of high-tech printer heads. Exercised versatility by assisting with production of twenty different products that required precise assembly per Kodak requirements and standards.
• Packed out completed product to fill orders, maintained production quota and guidelines.
• Successfully maintained safety protocol within each department and prepared all work areas for the following day to better assist both engineers and team members. Front Desk Specialist
Kettering Primary Care - Troy, OH
August 2019 to January 2020
• Managed reception area which included greeting visitors, check in/check out of patients and responding to telephones and in-person request for information.
• Successfully managed information using clinical software with patient records, orders, and billing with 100% accuracy.
• Assisted clinical staff in rooming patients, transporting patients to other areas of the hospital, and managing office and clinical room equipment and supplies. Team Lead
Supper Subby's - Kettering, OH
April 2017 to August 2019
• Responsible for providing quality dining experience for all guests while directly supporting the management team with daily sales. Opened/closed restaurant, cashier, answered phones, worked as a team player to assist co-workers with daily tasks and balanced end of day sales.
• Upheld safety and sanitation standards from dining area, kitchen to stocking area. Prepared food orders, ordered stock, assisted with increasing sales with suggestive promotions. Beauty Department Assistant/ Cashier
Discount Drug Mart - Centerville, OH
October 2015 to April 2017
• Excelled in a faced paced position by demonstrating skills in sales, store operations, customer service problem solving and relationship building with a diverse customer base.
• Responsible for cashing out customers, assisted with loading and unloading items, ensuring customers were aware of weekly sale items, and suggestive sales to increased store revenue.
• Assisted in unloading weekly trucks, stocked shelves, maintained cleanliness of store, and assisted co- workers with daily breaks and training as needed.
Disability & Occupational Consults Oakwood, OH
File Clerk
private patient
April 2015 to April 2017
• Maintained over 200 patient charts weekly with HIPPA regulations to sort and file in appropriate areas, assisted in assembling missing chart information to make sure patient documentation was accurate and up to date.
• Answered phones, checked in/out of patients, assisted in rooming patients for clinical staff and making sure to keep the waiting room and clinical rooms sanitized.
• Retrieved information from outside facilities by downloading, scanning, and copying private patient chart information to provide to clinical staff members for daily patient care. Skills
• Excellent customer service skills
• Ability to learn quickly and follow directions
• Dependable/ Flexible
• Computer knowledge, printer, scanning and typing skills
• Answering a multi-line Phone System
• CPR certified
• Food Production
• Restaurant Experience
• Medical Records
• HIPAA
• Kitchen Experience
• Host/Hostess
• Food Service
• Food Preparation
• Serving Experience
• Epic
• Meal Preparation
• Cleaning Experience
• Busser
• Load & Unload
• Cooking
• Cashiering
• Restaurant Management
• Medical Terminology
• Microsoft Word
• Phone Etiquette
• Medical Billing
Certifications and Licenses
TABC
Present
Texas food handlers
Present
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