WILLIAM CARPENTER

adubz7@r.postjobfree.com 602-***-**** Cashion, AZ 85329

Summary

To use my shared experience and recovery story to inspire others in their recovery. I take joy in assisting others in their recovery and watching their eyes light up when they have the hope of recovery.

Skills

Upbeat and Positive Personality

Call Documentation

Verbal and Written Communication

Transaction Processing

Issue and Complaint Resolution

Multitasking and Prioritization

Experience

Survivor's United Phoenix, AZ

Recovery Support Specialist

01/2007 - 12/2010

Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals..

Communicated with and referred to external organizations, social workers and others regarding member's benefits and resources..

Developed person-centered treatment plans along with behavior contracts.

Helped clients diagnosed with substance use disorders increase skills, explore talents and strengths, and build self-esteem.

Determined member program eligibility using patient initial screening application and face-to-face interviews.

Meta Services Phoenix, AZ

Peer Support Specialist

01/2004 - 12/2007

Maintained strict data confidentiality and privacy

Shared details regarding recovery and wellness principles

Interacted with family members of individuals.

Transported individuals safely to meetings and medical appointments.

Aided individuals by developing wellness plans.

Led recovery groups and facilitated one-on-one meetings

Helped individuals overcome discrimination, stigmas and trauma

Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.

Developed strategies to promote team building and collaboration.

Fostered relationships with members that encouraged self-awareness and emotional expression.

Education and Training

S.T.A.R.- Stand Together and Recover Centers Phoenix, AZ

Certificate in Peer Support – October, 2022

Ingram Tom Moore High School Ingram, TX

High School Diploma

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