Chet L. Stens

**** * ******* *** ***, Phoenix, Az. 85022

602-***-****

OBJECTIVE:

To obtain a challenging new career that enables me to use the extensive knowledge I have in the automotive industry, management, and customer service, learn new things and be a valuable asset to your organization.

Education:

1987-1988 Universal Technical Institute 1984-1986 Woods Cross High School

Associates Degree in automotive repair General studies, HS diploma

Employment:

December 1994- December 2022 Bell Road (Mark) Mitsubishi

Triple Diamond Service Manager/Service Adviser/ Warranty manager/ Technician

Oversee the shop service department and technicians

Used car manager

Warranty

Oversee vehicle inspections

Price negotiations with clients

Oversee hiring, firing and training for a strong service team

Writing service

Listen to client complaints and assist in addressing their issues

Oversee disposal of all waste products

Extensive experience as a service manager

Maintain and control budget

September 1991- December 1994 Bell Road Mazda

Service Technician

Skills:

ASE Master Tech

Mitsubishi Triple Diamond Master Tech

Mitsubishi Triple Diamond Service Manager

Excellent Communication Skills

Hard working and very dedicated

Team Player

Great leadership skills

References

Melody (Mitsubishi after sales manager) 1-714-***-****

Dylan Mougel (GM Mark Mazda)

602-***-****

Rob Shepard (Service Manager Lucid)

Former District Parts and Service Manager

602-***-****

Marc Dubowy (Owner Mark enterprises)

602-***-****

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