Customer Service Care Coordinator
Resume:
Lisette Duarte
Email: **********@*****.***.
EXPERIENCE
RECEPTIONIST, MONTEFIORE MEDICAL CENTER
APRIL 2017 – MAY 2018
*Greet persons, determine, and assist with the purpose of their visit. Listen, answer, and resolve questions and complaints from new and existing customers. Solve these issues via telephone, email or in person. Provide information while forwarding calls, directing, and escorting customers to their specific location.
PATIENT CARE COORDINATOR, BROADWAY FAMILY
MEDICAL & DENTAL CENTER
JUNE 2018 – MARCH 2020
*Assess, Plan, and advocate for the patient’s health needs. Monitor and coordinate patients’ treatment plans, guide them to understanding the status of their health, while also checking in on their progress. Recognize patients' rights and maintain their confidentiality. Fireball Restaurant, Manhattan
May 2021-November 2022
Waitress/Bartender
* Helping guests choose menu item or guiding them through drinks or food options .
*Taking orders and making guests feel taken care of during their time at the restaurant or event.Keeping the restaurant clean.
*Opening & closing
*Restocking bar & floor
*Mixing & serving drinks
EDUCATION
SKILLS
• Team Player • Bilingual-
Spanish • Multitasking •
Customer Service and
assistance
HIGH SCHOOL DIPLOMA, Dewitt Clinton HIGH SCHOOL
In High School I was given the opportunity to lead our leadership club. Here is where I learned the value of teamwork and I was given that chance to know what real responsibility looked like. I learned creative ways to fund money for our school when needed.
Objective:
Continuing my education to improve and elevate myself to a better position.
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