Katrina Frady
Milton, FL *****
************@*****.***
I am a recent Medical Assistant graduate searching for a job that allows me to further my education. I enjoy fast paced environments that require teamwork and critical thinking. Prior to pursuing a Medical Assistant career I worked as a special needs care aid, manager, advertisement assistant, and flooring specialist.
Work Experience
Certified Medical Assistant
Santa Rosa Medical Group - Pace, FL
May 2021 to Present
· Became experienced in Diabetes which includes signs/symptoms of abnormal glucose levels; finger sticks; medications; and medical documentation
· Administered medications when indicated, including but not limited to, subcutaneous injections
· Ensured physicians were fully prepared with the necessary patient information and tools before appointment time
· Became proficient in EKG’s
· Documented patient information including vital signs using Athena
· Assisted with patient calls, education, medication refills and referrals
· Practiced great time management while rooming patients and assisting physicians
· Provided patient care and emotional support when needed
· Ensured patient rooms were frequently sanitized and always properly stocked Sales Specialist Flooring and CSA
Lowe's Home Improvement - Milton, FL
October 2015 to August 2019
As the Sales Specialist Flooring I served as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store.
As a Sales Associate I delivered quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. I was also responsible for ensuring merchandise is accurately accounted for, handled, and ready for customer pick-up. Administrative Assistant
Osborne World of Flooring - Cortland, NY
July 2007 to August 2015
• Answer phones and greet visitors
• Schedule appointments and maintain calendars
• Schedule and coordinate staff and other meetings
• Collate and distribute mail
• Prepare communications, such as memos, emails, invoices, reports and other correspondence
• Write and edit documents from letters to reports and instructional documents
• Create and maintain filing systems, both electronic and physical
• Manage accounts and perform bookkeeping
Education
Certification in Certified Medical Assistant
University of Western Florida - Pensacola, FL
December 2020 to May 2021
Associates in Business in Business
Tompkins Cortland Community College - Dryden, NY
August 1992 to December 1995
High school diploma or GED in Basic/Business
Groton High School - Groton, NY
September 1988 to June 1991
Skills
• Phlebotomy
• Vital signs
• Documentation
• Injections
• EKG
• Finger sticks
• Wound care
• Medication administration
• Rapid Covid-19 testing
• Urinalysis
• Venipuncture
• Time-management
• Medical billing
• Medical office experience
• Laboratory experience
• Medical records
• Sales
• Customer support
• Customer service
• Caregiving
• Medical receptionist
• Medical scheduling
• Medical terminology
• Windows
• EMR Systems
• Anatomy Knowledge
• Computer Skills
• Patient Care
• HIPAA
• Insurance Verification
Certifications and Licenses
Certified Medical Assistant
CPR Certification
Assessments
Contact tracer fit — Familiar
January 2021
Measures traits that are important for successful contact tracers Full results: Familiar
Verbal communication — Highly Proficient
February 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Sales skills — Proficient
February 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Filing & organization — Proficient
February 2020
Arranging and managing information or materials using a set of rules. Full results: Proficient
Customer focus & orientation — Highly Proficient
December 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Proficient December 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.