Network Administrator Help Desk

Reginald E. Durr

adubny@r.postjobfree.com • Meridian, MS * 601-***-****

Information Technology

Motivated and personable Information Technology Professional with nearly 20 years of progressive, hands-on experience within IT and management positions. Strong leadership ability complimented by a proven talent for hands-on technical support, continuing to drive and complete initiatives to improve technological capabilities of current organization. Passionate about using technology to promote growth, improve efficiency, and increase transparency.

•Information Technology

•Systems Management

•Project Management

•Application Implementation

•Vendor Relations

•Leadership & Mentoring

•Gibbs Contract Tracking

•FIRMS Inventory Management

•MS Word, Excel, Outlook, Access, SharePoint

Career Experience

Operations Manager, Gibbs Contracting, Lorton, VA 3/2016 to 10/2020

Oversee operations of a moving company with ~320+ staff, managing day-to-day operations and developing ongoing processes and improvement plans for various facets of the organization.

Developed and implemented a structured archive management system for more than 320 contractors over a 4-year period.

Oversee 3 tractor trailers, 10 box trucks, and 5 passenger vans utilized for moving operations, installing a Verizon Connect tracking system on all vehicles.

Project Manager, Gibbs Contracting, Lorton, VA 4/2013 to 3/2016

Primary Help Desk and Network Administrator. Led various projects to develop and improve policies, regulations, and procedures, targeted at improving overall software design and utilization. Interfaced with contractors and vendors to develop statements of work, perform technical evaluations, and monitor performance on an ongoing basis.

Designed, developed, tested, and implemented software applications.

Managed continuous improvement process for existing applications, ensuring user acceptance of ongoing changes.

IT Consultant/Foreman, Gibbs Contracting, Lorton, VA 5/2001 to 4/2013

Primary Help Desk and Network Administrator. Responsible for the evaluation of office space, determining utilization and availability, as well as providing recommendations on ongoing improvements.

Managed networking for IT systems on multiple environments.

Operations Technical Coordinator: Services included hosting Technical Solutions Board (TSB) and Change Control Board (CCB).

Earlier experience, U.S. Army Personnel Actions Specialist (Honorable Discharge).

Education

Linux Training Academy Certificates of Completion

Certificate of Merit (Feds Feeds Families Campaign)

Certificate of Training, HUD Headquarters (FIRMS Inventory Training)

ITT Technical Institute, Chantilly, VA (A.A.S in Computer Network Systems)

Digital Corporation, Silver Spring, Maryland (A+, MCSE Certification)

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