Telesales Development Analyst

Summary

An enthusiastic Data Scientist with strong business and computing background, exceptional communicative skills and experience working with international teams. Strong interest in solving complex business problems through statistical modeling.

Education

ILLINOIS INSTITUTE OF TECHNOLOGY, CHICAGO Dec 2023

Master’s in Data Science (GPA 4.0)

Courses: Big Data Technologies, Applied Statistics, Data Preparation and Analysis, AI and Machine Learning, Cloud Computing

UNIVERSITY OF ZIMBABWE Dec 2020

Masters Business Administration- MBA-Finance (GPA 3.4)

Courses: Strategic Leadership, Investment and Portfolio Management, Corporate Governance, Business Information Systems

UNIVERSITY OF ZIMBABWE, HARARE Sep 2017

Bachelor Business Studies and Computing Science (GPA 3.8)

Courses: Programming Languages, Data Structures and Algorithms, Corporate Finance, Business Statistics

Skills

Technical skills: Statistical analysis and computing, Machine Learning, Deep Learning Processing large data sets, Mathematics

Languages. SQL, Hadoop, Spark, Jira SharePoint, Python, Java, C & R Programming, Apache Airflow, AWS/GCE/AWS Glue.

Past Industry-Based Experiences And Projects

Data Science Projects August 2021- Present

Graduate Data Science Student

Impact of Small files on Hadoop Performance. An analysis of the NameNode Storage Capacity and Processing performance.

Predicting the Efficiency of Green Batteries Using Neural Network and managing their environmental impact after use.

Customer Segmentation: An integrated approach to improve business market share in retail Chain using K-Means algorithm.

Business Development Analyst August 2021- August 2022

Delta Corporation -Africa Distillers Beverage Manufacturer Harare, Zimbabwe

Designed and integrated a route to market strategy for the newly acquired entity (AFDIS) for the Delta Group which was adopted across other SBUs in Southern Africa resulting in increased Sales Revenues by 50% L/Y, consistently for the last two years.

Pioneered and ensured the successful adoption of SAP 4HANA from Basis 11, this involved formulating SOPs for the Sales Representatives, Warehouse and Logistics and the Distribution Teams, which reduced business process time by 30%.

Designed a Data Transformation Process that increased the business efficiency by 30%, while managing UI/UX development team to automate sales order generation for over 8000 outlets in Southern Africa.

Led the introduction of Sales Force Automation (SFA) a tool used by the sales teams to assess the effectiveness of market execution and track competitor activity in trade, this enabled AFDIS to efficiently allocate resources to fight competition.

Operations Manager January 2020 - August 2021

Hammer and Tongues: Online Home and Liquor Deliveries Shop Harare, Zimbabwe

Led UI/UX team on the Development and deployment of the first Home and Liquor deliveries mobile application for online buying of home groceries and liquor in Zimbabwe during Covid 19 which enabled home deliveries, diaspora purchase making it the first and Leading tech online shop in the country with revenue growth of 250% yearly.

Developed a Data Analysis Dashboard which increased Sales by 55% and enabled cross functional teams to work closely.

Graduate Development Program: Sales, Marketing logistics and Distribution January 2018- December 2019

Delta Corporation (Coca Cola Zimbabwe) Beverage Manufacturer Harare, Zimbabwe

Took Graduate Development Management Business Leadership Course awarded the Best GDP student having led the formulation of business survival strategy in such a Turbulent environment which resulted in sales growth by 82% surpassing

Introduced Sales force automation: Led the ideation, prototyping and launch of the Inwa Mobile Application, led the UI/UX development teams in the introduction of the Telesales Department for order placement.

Software Developer June 2017-December 2017

Laxton Group International (Biometric Software Company) Guangzhou, China

Improved project technical and operational efficiency, designed and implemented a network-based data synchronization tool, collaborated with UI/UX development teams to reduce data loss by 20%+ for the national identity registration project.

Reduced overall reported number of faults by over 15%, implemented a fault reporting mobile application.

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