Dana Fontenot

*** ******** *****, *********, ** *0047 Email: adubg2@r.postjobfree.com ● Cell 985-***-**** HIGHLIGHTS

●Attention to Detail ●Record Keeping / Cash Handling

●Supervision and Training ●Influence Others

●Customer Service ●Organizational Skills

●Negotiation Sales Skills ●Strong Work Ethic

●Management of Retail Store Operations ●Project Management PROFESSIONAL EXPERIENCE

LaBorie Food Market, Marrero, LA April 2019 – April 2021 Assistant Manager/Store Director

Oversee the day-to-day operation of the store. Responsible for driving sales. Provide good customer service. Resolving employee issues. Models, enforces and provides direction and guidance to hourly associates on proper customer service approaches and techniques to ensure customer needs are met. Monitor suppliers making deliveries. Will provide information to small groups. Assist with checking in vendors as needed, order, schedule employees as needed. May fill in for cashier as needed. Hire and train new store staff. Schraad and Associates, New Orleans, LA January 2012 – August 2018 Retail Operation Manager

Responsible for overseeing the responsibilities of Retail Territory Manager in the states of Louisiana, Mississippi and Alabama.

Responsible for headquarter calls with Ralph’s, Breaux Mart, Labories, Budget Saver and Rouses Grocery Stores.

Work with many accounts and principals, as well as store personnel and retail territory managers to assure we have distribution placement on shelf, as well as extensive selling objectives.

Scheduled employers for upcoming retail store resets, remodels and grand openings. Kellogg Sales Company, Battle Creek, MI June 2001 – December 2012 Retail Sales Representative

Responsibilities includes Walmart, Winn-Dixie, Rouses, Associated Grocers and AWG.

Responsible for headquarter calls with LeBlanc’s, Breaux Mart, Labories, Cannatas and Rouses. District manager calls with Winn-Dixie.

Working with RW3 I have increased sales over the last 12 years from $250 to have joined the IMM Club in 2005. I continued to succeed and surpassed that number. Marketing Specialist Sales Company – MSSC, Harahan, LA December 1997 - June 2001 Retail Account Manager for Tropicana

Implemented retail objectives handed down by the BDM to the retail sales force. Territory – Delta Region, which consisted of Louisiana, Mississippi, Arkansas and Tennessee. Increased market share of Tropicana to 10 share points in this region. Achievement: Won the Tropicana “Retail Orange Award” (National Award) for the Delta Region in 2000.

National Food Brokers, Kenner, LA February 1996 - December 1997

Responsible for Conco Food Service and Retail Division. Ride with program with Conco Representatives in selling various food lines to each of their accounts Ferro Food Service, Inc., Harahan, LA March 1996 – December 1997

Transferred from retail to food service responsible for school board and state bids. Account Manager responsible for multiple accounts. Ride with Program with Arrow Sysco. Also trained Account Secretary on duties, placing orders, clerical.

Ferro and Associated, Inc., Harahan, LA July 1993 – March 1996 Sales Representative

Responsible for sales route and all dairy sets for Winn Dixie. Also worked with other chain retail stores and sets. Help maintain Plan-O-Grams and tracking forms. Kraft General Foods, St. Rose, LA April 1992 - April 1993 Part-Time Merchandiser – Fulltime Sales Service Representative

Job consists of store resets, maintain appearance of displays and shelf. Also created Plan-O-Grams on Spaceman and Apollo.

Cagle’s Piggly Wiggly, Kenner, LA December 1987 – February 1992 Head Cashier/Retail Price Coordinator/Assistant Manager

Hired as a Head Cashier and Retail Price Coordinator to a store with retail sales of $4-million. Promoted to Assistant Manager within 2 months.

Duties and responsibilities included maintaining sales per man hour ration, cashier hiring, training and scheduling.

EDUCATION

John Curtis Christian School, River Ridge, LA Graduated in 1986 Phillips Junior College, New Orleans, LA 1987

Majored in Travel and Tourism

OTHER SKILLS / ACCOMPLISHMENTS

Computer Literate – Exclusive experience working with Excel, Power Point, Word VOLUNTEER EXPERIENCE

President Parent Teacher Organization – St Charles Parish School Board 2002 – 2012 (8 years)

Coordinate with Secretary and Treasurer

Coordinate weekly and monthly fundraiser events

Coordinate projects

Set goals for fund raising

Public speaking

Coordinate Meet and Greet events

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