Octavia Evans

adubcw@r.postjobfree.com

803-***-****)

Education:

Bachelor of Science in Child & Family Development,

Benedict College, Columbia, SC,

May2002

Professional Experience:

*Babcock Center, Columbia SC, Transportation Technician/ Lawncare Supervisor, 2015-present

Knowledge of principles and processes for providing customers and personal services

Helped with procedures to promote effective safety and security operations to increase revenue.

Coordinate the location of vehicles, vendors, materials, and people

Supervised mowing lawns, applying treatments, eliminating pests and weeds, laying mulch, and using power and hand tools

Organizing workflow and ensuring that employees understand their duties

Monitoring employee productivity and providing constructive feedback and coaching

*Contemporary Service Corporation, Atlanta, GA, Supervisor/ Office staff, 2009-2014

Dealing with a high level of incoming inquiries phone and people

Communicate effectively with multiple departments

Established strong relationships to gain support and effectively achieve results

Helped coordinate interviews and orientation sessions for new employees

Clerical tasks (data entry, windows, filing, record management, and scheduling, spreadsheets, interviews, and orientations

Completed all daily activity reports, incident reports, supplemental reports, and other written documents in compliance with company and client policy

*The Capital Grille, Atlanta, GA, Hostess, 2011- 2012

Ensuring guests, the most pleasurable dining experience upon arrival and departure from the restaurant

Greet incoming guests with a smile and eye contact

Maintaining and building customer relationships that resulted in an increase in revenue

Responsible for answering and making calls to confirm guests

Calling guests to promote and give incentives to come back increased revenue by 20%

Put promotional packages together for guests to return

Skills and Interests:

South Carolina Department of Disabilities and Special Needs Certified in Abuse/Neglect Accountability, CPR, Consumer Funds & Personal Property, Critical Incidents, Cyber Security, Defensive Driving, Fire Safety & Emergency Preparedness, Exposure control/Osha, Med Tech Certified, and more.

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