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Freelance Writer Customer Service

Location:
Hamburg, PA
Posted:
December 28, 2022

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Resume:

Donna Mistek

Creative, Freelance Writer

Hamburg, PA 19526

adubae@r.postjobfree.com

+1-610-***-****

Author four books, creator, owner and publisher of the Pennsylvania Paranormal Magazine, writer for the Philadelphia Examiner, AXS Online and Yahoo.

Authorized to work in the US for any employer

Work Experience

Lyft Driver

Best Gifts & Luxury Lounge

2017 to Present

Pick up customers at designated locations and drop off at predetermined location. Best Gifts & Luxury Lounge - Fine Gifts, Gourmet Sauces, Spices, Cigars - Office Manager. August, 2011 to April 2014. Opening and closing of store, manage inventory, shipping, customer records, payments, and customer orders from online websites. Manage events for the store. Advertising, marketing, writing online articles for live events. Handyman Matters. Office Manager. Sept 08-Dec 08. Perform all duties of customer service, schedule appointments, enter information into QuickBooks, customer service follow up calls. Billing and collecting of bills. Business closed.

Creative Writer

Philadelphia Examiner - Philadelphia, PA

January 2008 to December 2016

Dispatch Supervisor

Pittsburgh Fayette Express - Reading, PA

August 2007 to March 2008

2204 Stacey Drive, Reading Pa. 19605. Aug.07 to March 08. Contact Reginald Morrison 484-***-**** or 610-***-****.Second Shift

Dispatch Supervisor, all functions for freight shipping and receiving, proof of deliveries, bill of ladings and pros, scheduling appointments for delivery, customer service, plan out delivery runs, complete drivers manifest trace and track shipments, process all paperwork involved. Tracked shipments for Roadrunner Dawes using the AS400. Also worked with EDI, RTD, Howards, NYCE and other freight companies. Company closed this terminal.

Cabelas - Hamburg, Pa. August 2007 - December 2007. Shoe Dept. Fill orders for customers, stock. Receptionist

Tire Service - Reading, PA

March 2003 to November 2006

price tires and other services when applicable, do direct invoicing of bills, accept customer payments when needed, acquire purchase order numbers, enter direct national billing of tires, customer service. Enter tire inventory into, National and Government System. Enter retread work orders into Bandag/. Business slowed down.

Super Service Painting and Sandblasting - Bethel, PA August 2002 to February 2003

Job Description: Accept customer payments, create estimates for repair, sandblasting or painting to be done to customers' vehicles.

Used QuickBooks, created statements and bills for necessary work done. Billing, statements, proposals and bids on jobs to be completed. Business closed due to owners' health. Open New Accounts for Cellular Service, Satellite Sales Wirelezz Zone - Reading, PA

March 2001 to February 2003

Customer service, helping customers with billing or technical problems with phones. Used Quick Book Pro for sales and inventory. Monthly paperwork for sales and commissions, accounts receivable, accounts payable, order inventory. Business sold.

Secretary, Service

Reading Merchants Oil Co - Reading, PA

1981 to 1997

Department. Job Description: Accept customer payments in the office and in the mail, contracts, proposals, service calls, receptionist, billing, statements, mail, yearly consumptions, new applications. Business sold.

Program Experience a. computer literate f. microsoft works b. fax g. quick books pro

c. microfiche h. excel

d. horizon switchboard i. AS400

e. microsoft word j. pitney bowes mail

k. michelin, bridgestone l. sbt accounting

continental, yokohama, bandag m. outlook express

national and govt.billing systems n. roadrunner dawes o. esti p. quarkxpress q. adobe indesign r. adobe photoshop

s. pixlr express t. indesign

Education

Associate in Journalism

RACC - Reading, PA

August 2004 to June 2010

Skills

• Accounts Receivable

• Adobe InDesign

• Construction Estimating

• EDI

• Office Management

• Oil Change

• Order Entry

• Tire Service

• Writing Skills

• Computer Literacy

• Brake Repair

• Adobe Illustrator

• Social Media Management

• Mechanic Experience

• Creative Writing

• Automotive Repair

• Branding

• Suspension

• Transmissions

• Adobe Photoshop

• Public Relations

• Accounts Payable

• Maintenance

• Graphic Design

• Copywriting

• Proofreading

• Chicago Manual of Style

• Microsoft Word

• Adobe Acrobat

• Blogging

• Marketing

• User Interface (UI)

• Email Marketing

• AP Style

• Web Design

• English

• WordPress

• Search Engine Optimization (SEO)

• Video Production

• Typography

• Google Analytics

• Digital Marketing

• Copy Editing

• Spanish

• Adobe Creative Suite

• Content Creation

• Photography

Links

https://clearvoice.com/cv/donnamistek

Certifications and Licenses

Driver's License

Publications

Pennsylvania Paranormal Magazine

http://ppmnbeyond.weebly.com/

August 2007

Additional Information

Owner, creator publisher of the first Paranormal Magazine in Pennsylvania



Contact this candidate