Bartender Customer Service
Resume:
Racquel “Rockie” Kalinich
Henderson NV 89012
Education
High School Graduate 1987
Eldorado High School
Las Vegas, NV
Bartender Cocktail Waitress School
APBC Certified 1990
Las Vegas, NV
Southern Nevada School of Massage
Certified 1997
Las Vegas, NV
Southern Nevada School of Real Estate
Licensed Agent 2003-2006
Las Vegas, NV
Work Experience
Bonanza Lounge
Gaming Bartender
3/30/2018-12/5/2019
Responsibilities
To ensure guest satisfaction. Handle payouts and money transactions. Abide by all Health department, TAM card and gaming rules. Set up my relief for success with side work and money transfers.
Five Star Tavern
Gaming Bartender
6/2017-2/2018
Responsibilities
Serve the guest above and beyond expectations, keep them needing nothing. Maintain my side work and payouts. Make sure my count is correct and bar is set up for success for the next shift.
California Pizza Kitchen “The Park”
Bartender
3/2016 -6/2017
Responsibilities
Serve the guest above and beyond their expectations. While working the well, goal was a 2 minute ticket time. Run a clean, well-stocked bar. Abide by all health department and alcohol awareness issues above what is to be expected. I was a team player as that is one of the most important issues in the service industry. Picking up tables in the restaurant when necessary making sure the next shift is set up for success.
Harley Davidson Café “Las Vegas”
Bartender /Server /Trainer
10/2006 - 2/2016
Responsibilities
Serve the guest above and beyond their expectations. Made drinks, served tables and ran food. Did whatever was necessary in the day to day operations; ran a clean and well stocked bar, performed inventory as needed, maintained and balanced a cash drawer. Provided exemplary customer service to ensure the guests of the restaurant had the best experience possible. Abided by all health department and alcohol awareness issues. Trained new employees the proper skills to be successful.
Skills
I am an amazing team player, and that is necessary for a service industry position. I have a passion for serving people and making their day or night better than it was before they walked in. I thrive on getting my guest to return every time they come to town and throughout their vacation.
References
Bob Hunt
Reno NV
3 years
Anthony Hunt
Las Vegas NV
10 years
Ryan Gutowski
Henderson NV
6 years
Tammy Mauburger
Ogden UT
8 years
Tiffany Beckert
New Castel PN
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