Kaylin Yarbrough-Jarrett

Houston, TX *****

adub8n@r.postjobfree.com

+1-224-***-****

There are gaps on my resume due to my determination to go to college and focus on my children's needs. I recently relocated to Houston, TX. I am a student taking online courses at The College of Lake County. I am currently obtaining my Associates in Applied Science majoring in CIT. I plan to continue my education and complete my Bachelors in Science degree as well. My goal is to find a in a position with potential for growth and opportunities where I can use my knowledge as an asset to the company. Willing to relocate to: Houston, TX - Chicago, IL - Authorized to work in the US for any employer

Work Experience

Asset Manager

REO Pro LLC - Glenview, IL

December 2014 to January 2019

Fast paced call center and work from home environments Manage and monitor our company's assets by selling our platform to real estate agents. Maximizing our company's return on investments by processing payments and managing accounts. Servicing existing accounts and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales to agents

Resolving customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to upper management.

Customer Service, Meeting Sales Goals, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales. Skills Used

I used my customer service skills as well as gaining a great sales experience skill in order to demonstrate this job. The use of my fast closing, critical thinking, and presentation skills were also used during my everyday schedule.

Human Resources Assistant

Captain James A Lovell Federal Health Care Center - North Chicago, IL June 2011 to October 2012

Responsibilities

Customer service, filing, fingerprinting elderly volunteers & employees, answering telephones, establishing federal background checks, and special projects Accomplishments

I had a great experience working this job. I got to experience working with many elderly vintners and patients on a daily basis, as well as a variety of different employees such as doctors and navy staff. Skills Used

I used my customer service skills while working with elderly volunteers and employees as well as my office skills. I also used my friendly people skills to get a bond with elderly volunteers and do my job to the best of my ability.

Education

Associate in Science (AS) in CIT

College of Lake County - Gurnee, IL

May 2022 to Present

Medical Assistant in Pre Medicine

State Careers College - Waukegan, IL

June 2015 to October 2016

High school or equivalent in Education

North Chicago Community High School - North Chicago, IL 2008 to 2014

Skills

• Medical Terminology (1 year)

• Phlebotomy (1 year)

• Medical Billing (1 year)

• Medical Coding (1 year)

• EKGs (1 year)

• Receptionist (4 years)

• Call Center

• CSR

• Customer Service

• Microsoft Office (10+ years)

• Excel (4 years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (10+ years)

• Microsoft Outlook (10+ years)

• Administrative Assistant (9 years)

• EMR Systems, Medical Receptionist (1 year)

• Patient Care

• Medical Scheduling

• Medical Office Experience

• Meal Preparation

• Laundry

• Laboratory Experience

• Insurance Verification

• Telemarketing

• Caregiving

• CPT Coding

• Childcare

• Data Entry

• ICD-10

• Typing (10+ years)

• Computer Skills (10+ years)

• Medical Records

• Triage

• Hospital Experience

• ICD-9

• Experience Administering Injections

• Social Media Management (5 years)

• ICD Coding

• Phone Etiquette

• Anatomy Knowledge

• Clerical Experience

• Epic

• Patient monitoring

• Blood sampling

• Transcription

• Nursing

• Physiology Knowledge

• Communication skills

• Live chat

• Negotiation

• HIPAA

• Asset Management

Certifications and Licenses

CPR certified

March 2015 to April 2019

CPR/First Aid

driver's license

Human Resources

June 2011 to September 2012

Medical Terminology

Medical information

Childcare

Assessments

Work Style: Conscientiousness — Expert

January 2020

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Customer Service — Proficient

April 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient

Attention to Detail — Proficient

September 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Electronic Medical Records: Best Practices — Highly Proficient April 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Customer service — Familiar

September 2020

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Proficient

August 2019

Responding to customer situations with sensitivity. Full results: Proficient

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Medical billing — Familiar

June 2021

Understanding the procedures and forms used for medical billing Full results: Familiar

Work style: Reliability — Expert

July 2020

Tendency to be dependable and come to work

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate